Ebay.in — Defective product supplied

sajjadgazali

Address:

Thane, Maharashtra

I ordered 2 Android 7" Tablet from ebay.in. But when I received order I found one of them defective. I complaint them and registered my complaint (complaint number is 81836) ebay.in customer support promise to solve the issue within 7 days. But after 7 days we again contact them then they have given us one seller number to contact them, we called that number and found that is wrong seller. We gain contact customer support, now they said wait for 20 days and issue will be solved. Today the 20 days are also over but nothing happened. Now when we call customer support they start to ignore us by telling simply that we are in contact with seller and issue will be solve soon. I don't know now what to do. Would you some one give us advice where to complaint about this web site to get our money back?

Thanks,

Pappusajjad

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Comments

h9999662413

from Mumbai, Maharashtra

please do not buy from Ebay when it comes to cell phone and other electronic products. what ever advertsement we wath about ebay guarantee is all fake... cause i have purchased pantech burst cell phone from ebay . its was suppose to be sent out, however i had a scratch on the back pannel, and the charger was of infirior quality which is not compatible with the phone so i called ebay and the seller both but they denied to replace it and now i have phone whch does not have any charger ... i have tried complaining it other ways too so before you get into situation like me please donot buy from ebay you may try other online carts but not ebay... i wanna suggest Ebay to improve on its qulity rather than spending n advertisements

Harpreet