Ebay.in — did not ship the item

Address:

Karnataka

I recently made a purchase from ebay, which was not delivered. However ebay charged my credit card without shipping my item. After calling more than 20 times, ebay ends up the issue by closing my ebay claim. ebay customer support represetatives dont have an answer when I asked for signature proof. I contacted the courier services from which the seller booked my courier and found that he took the parcel back claiming that his payments was not cleared. I also have the scanned copy of delivery copy in which ebay seller has signed and took the courier back. I was charged 1897 INR for the item which was not shipped at all.