[Resolved] Ebay.in — Fooling Customers

laxm ina

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

I had made purchase with ebay on 19/04/2011. I had used promotional code on my purchase, the store holder was supposed to ship my product latest by 26/04/2011 but instead of product I got mail that they are not able to ship the product and my refund process initiated on 26/04/2011. Then I got mail on 03/05 that money will be refunded within 3 working days. Today after 10 days out of which 8 are working days I have not received refund. the ebay customer care is not supportive at all. I think they are just looting people by giving some promotions and taking money from people and then the strategy they use is not to respond customer as they know that customer can't do anything more than wasting money on calling them. Ebay is not trustable so be ready for mental harassment before you buy something.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

cpbabu

from Bengaluru, Karnataka

Yes, the complaint by 'laxm ina' is 100% correct. I have similar experience on ebay, not once, but three times; my money had been retained by ebay for 10 to 20 days and refunded without shipping the offered product. And in the third incident, when I posted a negative feed back about the seller, the concerned seller viz. eazyshoppe telephoned to me for a compromise and asked me to give follow up remark that the issue has been resolved and in return she offered to send the item. On my insistance, she had even gave a way bill number of a courier company viz. DTDc in proof of shipping the item and I had checked the status online, which was shown as 'in transit', before posting the follow up comment. But later on it was prooved to be a fraud, ivolving all the cheeters viz. ebay, eazyshoppe and the courier company DTDc. The item never reached me.
In short ebay is a group of fraudsters. no doubt at all.