Ebay.in — RE: Refund request rejected even when received damaged item.

Address:

Gautam Buddh Nagar, Uttar Pradesh

hey, i ordered an item from ebay and i did not receive the same item which i ordered its significantly different. i ordered "spearmint" hookah flavor and got "mint" flavor and that too of some different brand. moreover the hookah coal i got is damaged badly i did not get the item in usable way. the coal is badly crushed when got via courier and hence it is not usable now for the same i filed a claim for which the ebay has rejected my refund request. i do not know once i did not get what i ordered then also the claim is been rejected. i am totally dissapointed with seller as well as ebay. i asked for the refund since i got the different item moreover in broken condition and ebay cancelled the refund request by not even calling once on my mobile phone.

user id: prashantkumar8527
Amount: 199rs
Claim ID: 296045
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: arshantechno
Date claim opened: [protected]