eBay India — Christmas gift not yet given

Address:

Mumbai City, Maharashtra

Hi,

Im very frustrated with the service from Ebay India. They really are not bothered about their customers and definitely do not believe in customer service.

Its a complaint that im following up on behalf of my friend as he is Pune for educational purposes hence cannot deal with these incompetent ebay employees.

He had purchased Galaxy note during Christmas and was eligible for a Gold coin. The request was placed and ebay confirmed that it will be delivered in 3 months. Now its almost over 6 months. Ebay on twitter confirmed that they will ship the gift but nothing arrived. Then they started crying over delivering gold coin via speedpost is difficult and asked me to collect it. I was fine with it as well and now again they have disappeared and do not respond any request.

Ebay id: pramod05bc
Paisa pay transaction id: [protected]