[Resolved] eBay India — double deduction complaint

ankit_agru

Address:

Hyderabad, Andhra Pradesh

I had ordered an IMPORTED PROTONER AB TONER AB WITH WORKOUT CD KING TUMMY TRIMMER worth Rs. 3990/- and after using a discount voucher it was Rs. 3321/-

While making the payment on 3rd Dec time 01:02 am, through my credit card, transaction got failed. I tried to make another attempt at 01:11 am and it got successful. But money has beed deducted twice from my credit balance.

The payment was made in favor of EBAY3423 at Mumbai.

I called HDFC customer care, they said as the payment has already been done i need to contact ebay merchant.
Ebay customer care num doesnt work.
Ebay customer care chat doesnt have any chat agent at any time of the day
Ebay customer care mail didnt reply my mails.

I want Rs 3321 back from the merchant.
My ebay id: ankit_agru
Order id:[protected]
Regards
Ankit

+1 photos

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Ashok Jain

from Mumbai, Maharashtra

Dear, Just Check your email id for Order mail from ebay, u will find The vendor Email id - just email him with your details & tell him to Refund 1 order, its very simple .

ankit_agru

I tried to do that too... but there is no response from their side :'(

amarmudliar

from Mumbai, Maharashtra

Put it on Facebook

amarmudliar

from Mumbai, Maharashtra

Take this person to task who is responsible so that this does not happen
Sameer Yadav
TNS and collection Head
eBay India Private Limited
14th Floor, North Block,
R-TECH Park,
Western Express Highway,
Goregaon - East
Mumbai - 400063
[protected]

msha5130

from Bengaluru, Karnataka

EBAY is worst and totally FRAUD portal specially in INDIA. I also suffered. Now running here and there to get back my money.

summer12

from Bengaluru, Karnataka

Reset Password 5 times still unable to login to cancel my order

Today I have reset Password 5 times still unable to login to cancel my order. I need my order to be cancelled right away .

mymanishkumar

from New Delhi, Delhi

cancel order

I want to again and again try to ebay customer care number not give any solution and digital estore customer number not pick my phone. I want to cancel my order and refund my money.