[Resolved]  eBay India — item received was not the offered model

Address:Kerala

I paid Rs.25449 for sony led tv model KLV-32ex330 using their 'paisapay' which is believed to have a protection of releasing the money after the confirmation by the buyer. Unfortunately, I recieved a different inferior model KLV-32ex33B which is made in malaysia, without two missing features, not DLNA compliant and no FM radio. These were not in their advertisement and the model offered was KLV-32ex330. I didnt confirm the receipt of the item. Instead, I submitted a claim in their resolution center thinking to return the item for refund. In a chat session, they promised me to contact me. Nobody contacted me till date and the payment is made after the deadline period. It is sheer cheHow can i go for another online buy?
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information