[Resolved]  eBay India Private Limited — Fraud In Ebay

Address:

Tamil Nadu

I am a eBay.in user. On 13/11/2009 an eBay buyer paid eBay and bought my I-mate JasJar PDA Pocket PC with 2GB memory card.


Item Number:[protected]
Paisapay ID: [protected]

Buyer Information:
eBay ID: mazharasma
Name: Mohammad Mazhuaruddin
Mobile No: [protected]
Email Id: mazhar0123 at yahoo.com

Buyer Shipping Address:
H.No:1-3-92, Behind Stanley Model School, Rajendrenagar,
Mahabubnagar, Hyderabad - 509001, Andhra Pradesh

Total sale value is Rs.15350. The next day I sent the package containing the following item to the address mentiones above.

I-Mate jasJar Mobile with Stylus
2GB Momory Card
Headset With Extra Earbuds
Li-Ion 1620 mAh batter with Cover
PU16A - 4800 mAh battery with cover
I-Mate JasJar user manual
Extra new scratch guard
Charger
Data Cable

The buyer confirmed the reception of the item. I was hoping that the money would be transfered to my account in a few days. Then few days later I got a mail from eBay stating that my account has been suspended and the money has been returned back to the buyer.

The buyer did not send the item or the money back. I lost them both. I tried many times to contact the buyer ,all my efforts failed.

I contacted ebay([protected]) and explained the situation to them. They just told me to contact the buyer directly to get the amount. I inquired the reason fo the suspension of my account and they were not able to give me reasons. I called, emailed the buyer, but he is not responding.

I mailed the details and the scanned copy of the proof of delivery to incswebhelp and inrswebhelp mail ids of ebay.com and they were also unable to solve the issue. they advise me the same thing.

I also tried the ebay.in customer care numbers. One of them was a fax number [protected]. And the other[protected] some guy picked up and spoke in hindi (I know hindi only a little bit) and asked me to call the toll free customer care number that I mensioned earlier.