Ebay.in — product not as described e bay non responsive

Address:Coimbatore, Tamil Nadu

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i have purchased Dr.Morepen Thermo Finder Non Contact Infrared Thermometer FS 300 it is not showing the right temperature i have raised a claim no response for 23 days till now my Claim Request Id: 117301 i have inquired thro chat twice no response i called the phone had to wait more than ten mins no use i feel cheated e bay guaranty is fake call me poor customer care is poor when contacted thro phone person named srinivas says me to contact the seller manufacturer he says ebay is not responsible what about the days replacement guaranty. cheats i want my money back can i have a useless product with me
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