Comments
EBL Club Leisure — FRAUD
To,ICICI BANK CREDIT CARD
Respected Sir/Madam,
This is to inform you that on 25/08/2010 i received a call from this
cell nos.[protected] & [protected] respectively stating that you are a priviledge
customer of Icici bank from many years and so from your past record you are provided a
shopping cum travellig card with so & so benefit for one year free without any payment
from your side.
I repeat that during our conversation atleast 3 times I had confirmed from them
that no payment has to be made from my end and this offer is absolutely free for Icici
credit card holder and they repeatedly confirmed.
They provided enough detail of mine like my residential address and my credit
card details for which I was convinced that they had a tie up with Icici bank otherwise
how can a company working in Delhi can get my data regarding address and card details.
From this I come to a conclusion that data regarding client details are misused
from Icici bank and some kind of racket is going on because of which we the clients of
Icici bank are grtting cheated.
After few minutes I received a message from credit card dept that my credit card
a/c is debited Rs.5509.00 (Five thousand five hundred and nine rupees)from my account.
I tried to contact the company from which I received the call.But to my surprise the
telephone numbers were out of service and not in use.Now you can understand that a
systematic way of fraud is done with us.I immediately visited Icici branch in borivali
and reported the matter.From there I lodge a complaint to the Dispute depertment of
Icici credit card.
My Dispute request no.is SR[protected].
From going through all this matter i come to a conclusion that a systematic
operation of cheating the credit card holders is going on and may some staff members
are helping providing the data of credit card holders.
On 26/08/2010 I received a call from this no. [protected] to confirm my
residential address to deliver the card and vouchers.I said that I dont want the offer
and requested to revert back my money to my credit card.They refused to do so.
I informed them regarding the complaint i made to Dispute dept and also told that i
will take legal action if required.After that I repeatedly received calls from them
to take the offer and apologised for the misdeed.
I received 4 to 5 calls during the day from this nos.[protected] ,[protected]
,[protected].
I request you to stop the payment and take immediate action.
THANKING YOU AND EXPECTING PROMPT ACTION FROM YOUR SIDE.
REGARDS,
KALPESH D.SONI
Hi Mr.Kalpesh,
We apologize for the inconvenience caused to you.We have made a note of your dispute request number and will contact you soon to address your concern.
Regards,
ICICI Bank Customer Service Team.
We apologize for the inconvenience caused to you.We have made a note of your dispute request number and will contact you soon to address your concern.
Regards,
ICICI Bank Customer Service Team.
ebl-club leisure.delhi — Cheated by ebl-club leisure
Cheated by ebl-club leisur- Delhi and make a transaction of Rs.5509.00 in my credit card.Thanks,
Vivek
EBL Club Leisure — Fraud
On 28/10/2010 I got a phone call from one leady that you are holding a ICICI bank credit card and you have been selected for free Gift coupen of worth RS. 25000/- with free of cost . She repeteadely telling you need not to pay any penny. and she has transfered my call to other colouge who has asked for the Credit card details . and which I have submitted on IVR transition . Card number and cvv number of my icici bank credit card.after 40 minutes I got a message that RS. 5509/- transitin is made at EBL CLUB LEISUR and my available credit limit by duducting above amount..
kindly help me to get this amount refund . and plese try to find out the persons who are doing this.
I have received the First Phone call from Phone No. [protected] and 2nd call from from Delhi[protected] .
After that i have called for both the numbers and come to know that both the numbers are not in use.
Please take the necessary action to resolve this issue at the earliest .
CLUB Leisure Delhi — Fraud transaction
i received a call from representative of CLUB LEISURE , New Delhi and said that I am a previlaged customer of HDFC Bank credit card and as a promotion in colobration with HDFC Credit card am being offered a 'FREE GIFT PACKAGE OF DISCOUNT HOLIDAY & SHOPPING COUPONS'.They gave me lot many personal details like my address, mobile no etc.. which led me to believe that they had some collabration with the credit card company.
Several times I had asked them for confirmation of payment and they had told me its totally free despite that i simply refused to recieve any such gift but 5509 rs has been debited on 22/02/12. Till date I have not received any kit / vouchers/gift coupons from the club. I have recieved my HDFC credit card bill which shows a transaction on name of CLUB LEISURE , DELHI on 22/02/12 . Thus I feel have been cheated by this company. Lot many times I have tried to contact their cust care no. but it always shows on hold. I am a very poor person and can no way afford to loose this big amount. Now my credit card company has already debited the amount from me. I have raised the complaint through charge dispute form but i have less hope.
U should have alerted ur bank much sooner. the same thing happened with me. i went to the nearest ICICI bank (my cc) which is 5 mins from where I live. they took my complaint under the basis that this was unauthorised transaction done on my behalf. after a lenghty process an investigation, I was credited my 5509 rupees bk to my a/c at the end of the month...
u cn contact me. [protected]
u cn contact me. [protected]
never accept the courier with the free gifts...i[censored] do, theie case becomes more stronger. contact ur bank sson and refuse the courier
EBL Club Leisure — non receipt of travel voucher etc
sir,I introduce myself as S.Ramaiyah,working for Indian Overseas Bank
Coimbatore .A payment of Rs,5509 has been made by me on 9.8.10
favouring your company thro my HDFC Credit card . I was given to
understand that I will be receiving the TRAVEL VOUCHER ,A WATCH.
A DINERS CARD FOR SPECIAL DISCOUNTS IN FOOD AND BEVERAGES
ETC.within 10 to 15 days. But till today I have not received any such
mail/special courier etc.
My address is :
S RAMAIYAH
10C CHINTHAMANI NAGAR
KK PUDUR
COIMBATORE
641038 TAMIL NADU
MOBILE NO:[protected],Land line no:[protected]
CONTACT PERSON IN RESIDENCE:MRS UMA RAMAIYAH
PH:[protected]
Kindly verify and post a mail.