[Resolved]  ECHS — BAD HOSPITALITY

Address:Karnataka

SIR,

I am an ex serviceman, who has retired from Airforce. I happened to visit Echs poly clinic in Yelahanka Airforce station.The treatment which I received was very painful mentally.The rude behavior of the doctor mrs.RAmani was very unfortunate. When I have enquired about this to my friends near the area, they were all with same opinion.I request the authorities to do the needful and may examine her competitiveness.
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Aug 13, 2020
Complaint marked as Resolved 
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ECHS appears to be for rehabilitation of retired officers. In Secunderabad polyclinic officers are treated seperately. There is seperate registration, doctor and dispensary for them. On the other hand lot of problem is faced by Other rankers. Every case requiring hospitalisation is referred to MH, who feel that it is an extra burden to them and do not pay any attention. Dental treatment is only at Army College of Dental Sciences, where interns treat the patients. In otherwords the patients of ECHS are for experimentation of the interns. More over it is about 15 Kms away from the city. The patients are made to wait nearly 3 to 4 hours to see the doctor. There are two doctors, one a medical specialist. The Medical specialist donot listen to the patients and keeps shouting at them and behaves as the ultimate doctor. Both these doctors are ex officers and still they think to be officers and not doctors. CGHS is an equivalent fecility for Central Government employees. Fixed medical allowance is paid to all of them who reside beyond 3 KMs from the dispensary, where as for ECHS members it is not paid irrespective of the distance. Most of the time regular medicines are not available. Therefore the patients are forced to buy the medicines from their pocket.
This is what really happening on ground level at most of the echs centres. We other ranks really don't understand that why this membership was forcefully thrown on our head instead of asking freedom from the rude british type behaviour from the officers.
this is only tip of ice berg.
Ihave observed in all poly clinics there are separate arrengement for officers and men which include registration, space for waiting, dispensing of medicines.Is not the time of an OR precious as that of an officer? Does the suffering from a disease discriminate between an officer and an OR? THEN WHY THIS PREFERENTIAL TREATMENT? Is there any authority for such treatment or it is by practice? When eill it stop?

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    Ex-Servicemen Contributory Health Scheme [ECHS] Phone
    +91 11 2568 4645
    Ex-Servicemen Contributory Health Scheme [ECHS] Address
    Central Organisation ECHS Maude Lines, Cavalry Road, Sadar Bazar, Delhi Cantt, Delhi, Delhi, India - 110010
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