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Ex-Servicemen Contributory Health Scheme [ECHS] Complaints & Reviews

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Updated: Jul 2, 2026
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Ex-Servicemen Contributory Health Scheme [ECHS] reviews & complaints(200)

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S
sonu9402679635
Jul 2, 2026
Jul 2, 2026
This thread was updated on Jul 2, 2026
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Mansrovar hospital rohtak

Address: chuliana rohtak(124501)

I admitted my father in mansrovar hospital but after 5 days yet there be not any improvment in his health.
when i want to meet the doctor the staff say again and again wait for 1 hour i want to discharge him but the how can i discharge him .
i also say on the reception to discharge him but no reaction they also say meet with doctor i want you give a warning to the staff who have no sense to talk with the admitters....
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Virashwar
Apr 30, 2026
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Regarding; -Issuance of upgraded card (64KB)

Dear Sir/Madam,
My name is Virashwar Kumar Tank. I am presently 80 years old, Honorary Flying officer (Service No 270696-B) retired from Indian Air Force. During my routine check up last year, doctor found my PSA and creatinine levels beyond permissible limits. After going through tests, they found that i am having prostate cancer and since then i am on medication. This year last month, radiation was recommended by the doctors. Since...
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Address: ECHS Kokata
Website: www.echs.gov.in

In West Bengal and Tamilnadu there are many reputed Hospital but in ECHS does not give facility on that Hospital...
West Bengal State
Durgapur The Mission Hospital and Health World Hospital are good but not enlisted with ECHS.
Kolkata- R N Tagore Hospital, Kolkata Appolo, Fortis Hospital, Belle Vue Hospital, Tata Medical Centre Rajarhat etc etc are all good but not enlisted with ECHS

In Tamil Nadu
Chennai-...
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akhil1308
from Noida, Uttar Pradesh
Jun 14, 2023
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Extra charges from admitted patients in discharge

Address: Adjutant Office Garud Flight

Sir, the hospitals are charging extra money on the name of consumables by the echs members on being discharged from the hospital. The charges are being taken for gloves, bedsheets, syringes, sanitizers and even the catheters that are part of the treatment. In case the patient is asking for any specific and special things that are not part of the treatment, like asking for extra sheets, extra gloves for attendant or any other comfort amenities...
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pankaj sharma 2314
May 12, 2023
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Manner less staff and doctor at ECHS shakur basti poly clinic

Hello Everyone

I hope everyone is doing well. I am writing to inform about incident happened today at "ECHS polyclinic Ordnance Depot, Shakur Basti".
It's been one year, and such incident happened with us few time.

Staff at reception is very uncooperative. I don't know her name. I noticed other doctors and staff member gang up and stand together against patient and their attendant. It doesn't matter for...
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pramod ghadei
from Bhubaneswar, Odisha
Jun 25, 2022
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Very bad management at ECHS Bhubaneswar Odisha

Sir
ECHS Bhubaneswar Odisha ka Dental department me bahat bura management hai. Ek din me maximum 2-4 patient dekhte hain. Mainly doctor aur staff apna relatives ko bulake pehle dekhte hain jo ki ESM nehi hai. Relative ko office me baithake din bhar bat karte rehte hain. Bar bar tea break lete hain. Aur 12 bajte hi doctor nikal jate hain. Bolte hain kal aao
Please sir koi solution nikalo Nehi to me Prime Minister tak jaunga...
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Address: echs, Army HQ, New Delhi

I had submitted claims for reimbursement of amount spent by me for local purchase of medicines which were NA with the Polyclinic There were four claims which were settled by the concerned authorities but the amount has not yet been credited to my bank account. the details are as under.
ser No Claim Id Amount Amount settled & date Remark
1.[protected].00 1858.00 22 Apr 22 Amt not recd
2.[protected].00 96.00 22 Apr...
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S
sweety121
from Brahmapur, Odisha
Jan 24, 2019
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eme records verification

Address: Mumbai City, Maharashtra

Dear Sir,
I No 14523101W Ex Hav P M Varghese has been applied for new ECHS smart card online & Regn No is [protected].
My old Echs card No PN0005673 is expired on 31 Dec 2018. Eight months elapsed still I am waiting for record office verification.
Myself and wife are senior citizen any having many health issues
My retirement date was 31 March 1993.
present online status shows record office downloaded for...
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Address: Madurai, Tamil Nadu

Inhuman behavior of office in charge (Mr S Jayaker (Retd)- Mob: [protected]) of ECHS Polyclinic, Srivilliputtur, Tamilnadu Dear Sir, My Father Mr Karuppasamy is 70 years old, Rank- Naik, Regd No. CN 00 92005, Service No. 13902543 This is to bring in your kind notice to the fact that My Father is now suffering Cancer and undergoing treatment at Apollo Hospital, Madurai, Tamilnadu My Father is a Stroke patient and chronic Kidney patient...
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jag b
from Ajmer, Rajasthan
Oct 29, 2014
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treatment on holidays at polyclinic

Address: Bhilwara, Rajasthan

my wife fell sick and as it was after normal working hours of echs i approached nearest civilain doctor and got treated that was on22nd october, 23rd was holiday.on 23rd october approached polyclinic with my treatment prescription.only docotor on roll was on holiday.however officer i/c was available.on enquiry from him he said nothing can be done, you should have contacted doctor on phone or taken crocin or such medicine of your own.wife...
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nbt.16
from Narnaul, Haryana
Sep 6, 2014
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Treatment process

Address: Haridwar, Uttarakhand

As per Treatment process, Doctor of ECHS (Panel) referred dependent of Ex-serviceman to ECHS Lodhi Road
Delhi keeping in view the suitable treatment in empanelled hospital loc their jurisdiction. As per given treatment process the doctor of ECHS Lodhi Road should have further referred the case to empanelled hospital immediately but refused harshly to do so resulting in referred patient faced huge inconvenience. Please issue necessary...
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rlm
from Bengaluru, Karnataka
Oct 25, 2010
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Payment made to Hospital

Dear All
I admitted my patient to ECHS empanelled hospital with ECHS referral and cost approval.
But on the previous night of surgery doctor asked me upfront payment towards cost of surgery ( 4.0 lacs).
And he assured to return it when his bill will be passed by echs.

Looking towards seriousness of patient , i negotiated and settle the doc on 2.0 lacs.

By the grace of god now my patient is...
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AbhishekSarkar117
Dec 21, 2024
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Hi,
I am son of Hony subedar major, Bijoy Sarkar JC667497M. I took my mother for her issues with the reports to ECHS Polyclinic Bangalore (URBAN) to GP CAPT (Dr) PC Ghosh room no. 2.

On 21 December 2024, I accompanied my elderly mother to the polyclinic for her regular health check-up and prescription renewal (BP and thyroid-related medication). From the very first interaction, Dr. Ghosh’s demeanor was rude and disrespectful, which is highly unbecoming of a doctor serving elderly patients.

During the consultation, Dr. Ghosh spoke in a condescending and intimidating manner. His exact words included unnecessary remarks like, “Kaise kaise log aate hain, 14th ko leke gaye, tere jaise log aur chahiye, ” which were uncalled for and deeply hurtful. He also displayed an unacceptable level of aggression by throwing my mother’s notebook in front of her.

My mother, already feeling vulnerable, was visibly shaken and scared by this behavior. As her caregiver, I chose to remain calm and composed despite the provocation, prioritizing her mental and emotional well-being. However, I firmly believe that no patient, especially an elderly person, should be subjected to such treatment.

Dr. Ghosh’s behavior not only lacked basic respect and empathy but also failed to uphold the ethical standards expected of a medical professional, especially in a facility like ECHS, where the majority of patients are senior citizens who deserve patience, kindness, and dignity.

I urge you to consider the following points:
1. Accountability: Dr. Ghosh’s actions reflect poorly on the institution and may have a detrimental impact on the mental and emotional health of patients. Such behavior needs to be addressed immediately.
2. Training and Counseling: Doctors in ECHS facilities must be reminded of the importance of empathy and effective communication, especially when dealing with the elderly.
3. Patient-Centric Care: Steps must be taken to ensure that patients feel safe, respected, and cared for, as this directly impacts their overall health and recovery.

If such behavior continues unchecked, it may discourage patients from seeking necessary medical care, fearing humiliation or mistreatment.

Lastly, I would like to remind Dr. Ghosh and the concerned authorities that words have the power to heal as much as they can hurt. A little empathy and mindfulness in communication go a long way in building trust and ensuring better health outcomes for patients.

I request further action taken on Dr. Ghosh and a formal acknowledgment of this complaint and an assurance that corrective action will be taken to address this matter. Else I would be taking this matter further.

Thank you.
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    May 4, 2024
    May 4, 2024
    This thread was updated on May 4, 2024
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    Hi sir, yesterday. I go to the ECHS polyclinic jhajjar for taking a permission for chemotheray.my old reference was expired, I show them all old references.Dr, Jayant kumar denied my work after showing him all documents, and misbehaved with me .my documents throw out from table and called me uneducated and villagers. He completely denied to do any work of me.Dr. jayant kumar said me that you will have to go gurgaon sohna road dispensary for any type of work.
    I also spoke to officer incharge but no result found

    My ECHS polyclinic is jhajjar BUT they send me gurgaon ECHS polyclinic
    May 04, 2024
    Updated by [email protected]
    Behaviour was very Bad for dr . Jayant kumar
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      Pranjal Puskar
      Jan 18, 2024
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      Address: Deshpande Galli , Tanaji Chowk , Latur

      Yesterday I was admitted my father in vivekanand hospital, Latur for urine & ortho problem but they don't get proper treatment
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        ashimdas1
        from Nagaon, Assam
        Sep 29, 2023
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        Address: Nagaon assam

        14848675P sep Ashim das Mob no[protected]P Sir, pension was out on 30th June. My 4 plea is not getting updated from 2021 February to 2023 June please sir update..

        APS- 662412-L
        APS[protected]L
        APS[protected]L
        APS- 662413 - L
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          Amar Sing
          from Rewari, Haryana
          Jun 30, 2023
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          Address: RC Jaipur, ECHS policlinic Rewari

          Dear SIr
          I named JC-755085 N Sub Maj ( Hony Lt ) resident of Dist. Rewari Haryana . My parent polyclinic is ECHS Rewari.
          I wish to lay down the following few lines for necessary action :-
          (a) My Wife ( Mrs Anita Devi) underwent surgery in the case of Past Burn Constructive at ECHS impanelled Hospital Pushpanjali at Rewari . She was admitted for surgery wef 09 Jun . to 11 Jun 2023. .
          (b) After discharge the doctor advises to report for dressing after 2 days and review after 7 days. On both the dates (13 June and 17 Jun 2023 ) she reported for dressing but the items required for dressing were provided by the Pushpanjali Hospital on cash payment. The bills of Rs. 4120.00.
          (c) Now Pushpanjali Hospital and ECHS polyclinic denied for reimbursement .( Referral also taken for that)
          (d) It is also intimated that the bills made by the Hospital for surgery have not been signed by the patient / attendant.
          (e) Now again the doctor advise for 5 days dressing and cleaning for that the medicine bill approx Rs 5000/-
          It is also intimated that I have written to RC but no action has been taken till date.

          In view of the above, request to clarify how I can reimburse the above bills.

          Thanks & Best Regards

          Sub Maj ( Hony Lt) Amar Singh
          contct No . [protected] / [protected]
          Mail Id [protected]@gmail.com
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            SinghKaram1968
            from Sangrur, Punjab
            Jun 29, 2023
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            Address: Patiala punjab

            I have to go to echs patiala for referral.dr rudely taking me your not othrise for referral.your other echs polyclinic patient.so many refferal for me nabha and patiala. You go anywhere complaint for me . You can't to anything.
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              SinghKaram1968
              from Sangrur, Punjab
              Jun 29, 2023
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              Address: Patiala punjab

              Patiala echs no give me referral for other echs.
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                Shubham Maan
                from Karnal, Haryana
                Jun 26, 2023
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                I am jagdish, a retired army officer. Three months back, I applied for the ECHS card and haven't received any response from the record office yet. I have tried to reach to offices through customer care numbers but no one is answering the calls.. There's a medical emergency in my family.. I need cards on urgent card. Kindly help me out with this.. I am feeling ashamed while saying that those who served the indian army for more than 20 years are not getting medical services, what a common man can expect from govt.
                PFA my application form
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