[Resolved]  Electricity — Harassment

58a Abingdon Road,
LONDON W8 6AP

Ref no.[protected]

Dear Sirs,
I received two telephone calls from you. One for Gas,which covered an invoice that arrived when I was away on holiday. I paid it by credit card Then yesterday one for electricity for which I explained that I had received no invoice. Payment was nonetheless demanded. When I asked for an invoice the caller tried to threaten me with a charge in addition to the amount owing a charge of £14 and a fine of £50 would be incurred. I received a reminder by post yesterday. This is crude thuggery. It is not professional. A call can be made by anyone. I demand an apology in order to continue my account.

Yours faithfully,

Malcolm Hill
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Aug 14, 2020
Complaint marked as Resolved 
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