[Resolved]  Emirates Airlines — Delayed Baggage Compensation

Address:Hyderabad, Andhra Pradesh

I travelled from NewYork to Dubai and Dubai to Hyderabad from Emirates Airlines on 31st Mar 2011 by EK 202 and EK 526 flights. When i landed in Hyderabad on 02nd Apr 2011, I found that my Baggage didn't arrive at all. I had checked in 5 bags and none of them arrived. After contacting the Emirates lost bag counter, I registered a complaint. On the same night i received a call from the Airlines and they conveyed that my baggage has arrived and next morning they will deliver it themselves at my residence, which they didn't do it. Till next evening 4:00 PM they kept calling me and telling that my bags will be delivered home and at 4:00 PM they convey that I'll have to come in-person for my luggage clearance. All of a sudden i had to hire a vehicle and that guy charged me Rs1600 for to and fro from Malkajgiri. I had made my trip to Bangalore for that evening to visit my parents for festival. At the last moment i had to cancel my trip because of the delay and misguiding from Emirates Airlines. I was promised of the Compensation of $50 per day upto 3 days. I received my bags in hand on the 2nd day of my arrival. I'm supposed to receive a compensation of $100 and 1600 for my transportation cost. The Emirates official who spoke to me also noted the same and now at the time of processing, she is saying that i can get only 1 days compensation and Rs 1200 for transportation. These guys go back on their own words and behave as if they are doing a favor to you.
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Aug 13, 2020
Complaint marked as Resolved 
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Emirates — delyed arrival of luggage twice

dear sir mam
I am shival nayyar from india, i have travelled to London by emirates flight with a halt at Dubai on 25th nov 2008 .the flights detail are bracketed(Del to Dubai by EK511 AND THEN DUBAI TO LHR by EK 03, when i reached LHR i could not find one of my bag so i made a complained for the same, i was told that it is a case of delayed luggage (with a very rude accent by one of yours ground staff) and i ll get it the next day which i got also...but all my clothes were in that so you could well imagine how would i have spend my night and next day...
this was one part now comes the next ..
The same thing happened to me on my return journey on 27th dec from LHR (EK030) to dubai
DUDAI DEL (EK510)ON 28TH DEC.AGAIN I WAS TOLD THAT I LL GET MY LUGGAGE LATE ...BECAUSE IT WAS LEFT AT DUBAI, SO I CAN GET IT WHEN THE NEXT FLIGHT COMES...i had my train bookings done for my home town which i had to canel in order to get the delayed luggage ...it was a real mess, i was in a state of shock because the same thing happened to me twice that too in the single trip...
The entire plan turned into a nightmare.I couldnot shop from Duty Free in Dubai because of the delayed flight but things at my end were pretty organised as I was aware of the two hours hault.One blunder at your end made things so uncomfortable and the only choice was to board the flight.
Bottomline, it was the most miserable experience of my life..would expect your airline to compensate for the same as it is I have decided not to choose Emirates for travel AND RECOMMEND THE SAME TO ALL.PERIOD..
please revert back on the same at [protected]@gmail.com

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    HYDERABAD
    Andhra Pradesh
    India
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