[Resolved]  Evok — carelessness of kuldeep aswal

Address:Delhi

actually i bought 3 doors from here.there was problem in one door i complined to manager kuldeep aswal.but he spoke very rudely and didnt take any action.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

All False ..EVOK is the best customer experience in Delh NCR
I am sure this must have happened..evok really sucks big time in their product quality. Its only good to look at and bad to keep ..Once you buy only then you realize what a mistake one had made. only suggestion to all...don't buy anything from EVOK Stores even if they offer it for free...
Dear Ms. Sashmita,

We are thankful to you for your valuable feedbacks. We are constantly working on this to ensure you have the best experience in terms of products and services.

As a part of the initiative, we have started 'Evok care' a dedicated contact centre for our customers. You can contact us @[protected], seven days a week between 11am to 8pm. We will be happy to provide you all kind of assistance in respect to Evok products, services or any grievances.

With best regards,
Pratima Gulati
Manager - Customer Relations
Evok Care
EVOK has a general email regarding every complaint which Ms. Pratima just sends it to everybody.

"As a part of the initiative, we have started 'Evok care' a dedicated contact centre for our customers. You can contact us @[protected], seven days a week between 11am to 8pm. We will be happy to provide you all kind of assistance in respect to Evok products, services or any grievances."

This is all a fake. They don't want to provide you with any assistance at all. This is a make believe for new customers to lure them to buy things from EVOK and into thinking that EVOK will provide best services. Whereas they provide the worst of services and take customers for granted.
NEVER BUY ANYTHING FROM EVOK.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Evok
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    273
    Pending
    0
    Resolved
    87
    Evok  Phone
    +91 12 4477 9201
    +91 12 4477 9200
    Evok  Address
    Unit No 301-302, 3rd Floor Park Centra, Sec.-30, Gurgaon, Haryana, India - 122001
    View all Evok contact information