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Evok
Evok
Customer satisfaction rating: 36%
Submit a Complaint
218
COMPLAINTS
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Evok Customer Care

Website:
Address
Unit No 301-302, 3rd Floor Park Centra, Sec.-30
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
42
down
32

Submit a Complaint
Customer satisfaction rating
36%
Complaints
218
Pending
0
Resolved
75
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So far so good - The company responded to our notifications and is working on resolving complaints.

Evok related photos (60)

Evok Complaints & Reviews

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Hello sir
I m Gurbaksh thakur from house no.9, civil line, hoshiarpur. My mobile no. Is [protected]. I have purchased 3 seater sofa recliners and more Furniture 2 years back from Evok Ludhiana for about Rs. 450000. The recliner is defected. Your furniture quality is very bad. Please change your total furniture within 7 days or I will sue you in high court. I will lodge complaint in police station and if you will still not take it seriously I will sue you in high court. I want your response immediately or else I will rreport you in the tribune and Hindustan times. And I will also report to police commissioner of Ludhiana.

Complaint Status


[Mar 30, 2021] Evok customer support has been notified about the posted complaint.
Complaint comments
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    I want to submit Complaint Positive Review Neutral Comment
    code
    This is with reference to
    Order Number : 12212787
    Order Date : 01-Sep-2020
    Brand: Evok by hindwarebr...
    Helpful+1

    Hi I bought sofa set from evok quality is really very poor sofa set is completely bend down ... not satisfied with the stuff also very very poor quality ... springs are also of very poor quality...
    Complaint against poor quality of sofa set .
    Complaint against poor quality of sofa set .

    Complaint Status


    [Mar 12, 2021] Evok customer support has been notified about the posted complaint.
    Complaint comments
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      I want to submit Complaint Positive Review Neutral Comment
      code
      We have raised multiple complaints regarding the Sofa purchased in February 2020, last being in Sept 2020. It's been 5 months,...
      Helpful+1
      Its with tough task I was able to get product for the order is 14321413 after 1 month of struggle which is fusion leatheratte...
      Helpful
      With reference to my trial mail on last weeks its with great disappointment I am writing this complaint. I have ordered 3...
      Helpful
      I purchased the Lionel Solid Wood King Box Storage Bed in Mahogany Color online on 1.12.2020 from EVOK.
      Got the delivery...
      Helpful
      I purchased the Lionel Solid Wood King Box Storage Bed in Mahogany Color online on 1.12.2020 from EVOK.
      Got the delivery...
      Helpful
      I have purchased 3+2 leather sofa set and a pair of Reckliners and 1 center table from shipra mall evok indirapuram ghaziabad...
      Helpful+1
      I have purchased 3+2 leather sofa set and a pair of Reckliners and 1 center table from shipra mall evok indirapuram ghaziabad...
      Helpful
      I received the Latvia (L shape Sofa) RHS on 3rd Jan 2021 at morning approx 8:30 am. today 6th Jan 2021 the carpenter (assemble)...
      Helpful
      Hi,
      I placed a couple of orders (#14082991 and 14083317 on Evok website on 23rd Dec and the delivery time indicated...
      Helpful
      We bought a 3 plus 2 seater sofa from evok online website

      After the delivery sofa left handle broke and we...
      Helpful

      Order placed on Nov 5th. Defective product received on Nov 17. No response from customer care even after repeated calls and mails. Finally they send a carpenter to fix and install it. They dont pay the carpenter and he harasses us for money repeatedly. Pathetic company and pathetic service. Please dont order from this store.
      King bed

      Complaint Status


      [Dec 15, 2020] Evok customer support has been notified about the posted complaint.
      Complaint comments
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        I want to submit Complaint Positive Review Neutral Comment
        code
        I had ordered a L- shaped sofa from your web site (Order copy attached) which was delivered on 22-11-20.
        On the website...
        Helpful

        The handle of the Closet has come off. Need service immediately.

        Complaint Status


        [Nov 22, 2020] Evok customer support has been notified about the posted complaint.
        Complaint comments
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          I want to submit Complaint Positive Review Neutral Comment
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          The material (Leatherite) is off within 1.5 years. Company pays no attention to complaints. They are just in the business...
          Helpful+1

          10.11.20 online sofa 3x2 seater delivered. Service complaint registered on same day that. 3 seater sofa don't have middle supporter. Which cause bending while seating at middle position. Now service manager last 2 days delaying regarding services. hope we are not supposed to purchase online products.

          Complaint Status


          [Nov 12, 2020] Evok customer support has been notified about the posted complaint.
          Complaint comments
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            I want to submit Complaint Positive Review Neutral Comment
            code
            Order Number : 11185649
            Order Date : 29-Jun-2020

            I have not received the products ( tables) for more...
            Helpful
            Hi Team.

            I have ordered Hindware Lorenzo 3B Cooktop(White) from Evok website on 6th Oct 2020 and received the...
            Helpful
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