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Evok
Evok
Customer satisfaction rating: 36%
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218
COMPLAINTS
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Furniture
Evok

Evok Customer Care

Evok

Website:
Address
Unit No 301-302, 3rd Floor Park Centra, Sec.-30
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
42
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32

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Customer satisfaction rating
36%
StatisticsView Statistics
Complaints
218
Pending
0
Resolved
75
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Evok Complaints & Reviews

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G
Gurbaksh Thakur Thakur
Mar 30, 2021
Hello sir
I m Gurbaksh thakur from house no.9, civil line, hoshiarpur. My mobile no. Is [protected]. I have purchased 3 seater sofa recliners and more Furniture 2 years back from Evok Ludhiana for about Rs. 450000. The recliner is defected. Your furniture quality is very bad. Please change your total furniture within 7 days or I will sue you in high court. I will lodge complaint in police station and if you will still not take it seriously I will sue you in high court. I want your response immediately or else I will rreport you in the tribune and Hindustan times. And I will also report to police commissioner of Ludhiana.
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Complaint Status


[Mar 30, 2021] Evok customer support has been notified about the posted complaint.
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    Evok — Bad quality of product

    T
    Tarunanshoo
    Mar 21, 2021
    This is with reference to
    Order Number : 12212787
    Order Date : 01-Sep-2020
    Brand: Evok by hindwarebr...
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    +1

    R
    Ribhav
    Mar 11, 2021
    Hi I bought sofa set from evok quality is really very poor sofa set is completely bend down ... not satisfied with the stuff also very very poor quality ... springs are also of very poor quality...
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    Complaint against poor quality of sofa set .
    Complaint against poor quality of sofa set .

    Complaint Status


    [Mar 12, 2021] Evok customer support has been notified about the posted complaint.
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      Evok — Unresolved Complaint Since Sept 2020 - IND2809200145

      S
      Sahilg1102
      Feb 28, 2021
      This thread was updated on Feb 28, 2021
      Feb 6, 2021
      Powai, Maharashtra
      We have raised multiple complaints regarding the Sofa purchased in February 2020, last being in Sept 2020. It's been 5 months,...
      Helpful
      Helpful
      +1

      Evok — Pathetic service for assembly and delivery

      F
      Flemy John
      Feb 3, 2021
      Its with tough task I was able to get product for the order is 14321413 after 1 month of struggle which is fusion leatheratte...
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      Evok — Indefinite delay of my order 14321413

      F
      Flemy John
      Jan 25, 2021
      With reference to my trial mail on last weeks its with great disappointment I am writing this complaint. I have ordered 3...
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      Helpful

      Evok — Double bed

      A
      ashwini.p
      Jan 20, 2021
      Mumbai, Maharashtra
      I purchased the Lionel Solid Wood King Box Storage Bed in Mahogany Color online on 1.12.2020 from EVOK.
      Got the delivery...
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      Helpful

      Evok — Buying a Bed from Evok turned in to a nightmare

      A
      ashwini.p
      Jan 17, 2021
      This thread was updated on Jan 17, 2021
      Jan 13, 2021
      Mumbai, Maharashtra
      I purchased the Lionel Solid Wood King Box Storage Bed in Mahogany Color online on 1.12.2020 from EVOK.
      Got the delivery...
      Helpful
      Helpful

      Evok — Very poor quality leather sofa

      A
      Arpitsri
      Jan 10, 2021
      Powai, Maharashtra
      I have purchased 3+2 leather sofa set and a pair of Reckliners and 1 center table from shipra mall evok indirapuram ghaziabad...
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      +1

      Evok — Poor quality sofa

      A
      Arpitsri
      Jan 10, 2021
      Powai, Maharashtra
      I have purchased 3+2 leather sofa set and a pair of Reckliners and 1 center table from shipra mall evok indirapuram ghaziabad...
      Helpful
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      Evok — Sofa Latvia (L shape) RHS

      S
      [email protected]
      Jan 6, 2021
      This thread was updated on Jan 6, 2021
      Jan 6, 2021
      I received the Latvia (L shape Sofa) RHS on 3rd Jan 2021 at morning approx 8:30 am. today 6th Jan 2021 the carpenter (assemble)...
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      Helpful

      Evok — Company failing to deliver items in time

      A
      akshay3107
      Jan 4, 2021
      Hi,
      I placed a couple of orders (#14082991 and 14083317 on Evok website on 23rd Dec and the delivery time indicated...
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      Evok — Product sofa is not corrected

      V
      vaibhavdixitpandit
      Dec 26, 2020
      Delhi, Delhi
      We bought a 3 plus 2 seater sofa from evok online website

      After the delivery sofa left handle broke and we...
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      S
      Svproxy
      Dec 14, 2020
      Powai, Maharashtra
      Order placed on Nov 5th. Defective product received on Nov 17. No response from customer care even after repeated calls and mails. Finally they send a carpenter to fix and install it. They dont pay the carpenter and he harasses us for money repeatedly. Pathetic company and pathetic service. Please dont order from this store.
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      King bed

      Complaint Status


      [Dec 15, 2020] Evok customer support has been notified about the posted complaint.
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        Evok — L shaped sofa

        K
        kuldeepvish5
        Dec 6, 2020
        This thread was updated on Dec 6, 2020
        Dec 1, 2020
        I had ordered a L- shaped sofa from your web site (Order copy attached) which was delivered on 22-11-20.
        On the website...
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        M
        Monia Sharma
        Nov 22, 2020
        The handle of the Closet has come off. Need service immediately.
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        Complaint Status


        [Nov 22, 2020] Evok customer support has been notified about the posted complaint.
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          Evok — Leatherite Recliner sofa (3+1+1)

          V
          Vikram Wadhwa
          Nov 14, 2020
          This thread was updated on Nov 14, 2020
          Nov 14, 2020
          The material (Leatherite) is off within 1.5 years. Company pays no attention to complaints. They are just in the business...
          Helpful
          Helpful
          +1

          P
          pramod Swain 1003
          Nov 12, 2020
          Delhi, Delhi
          10.11.20 online sofa 3x2 seater delivered. Service complaint registered on same day that. 3 seater sofa don't have middle supporter. Which cause bending while seating at middle position. Now service manager last 2 days delaying regarding services. hope we are not supposed to purchase online products.
          Read full review →

          Complaint Status


          [Nov 12, 2020] Evok customer support has been notified about the posted complaint.
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            Evok — EVOK: Order pending for 4 months, no refund

            A
            Ansh7i
            Oct 30, 2020
            Order Number : 11185649
            Order Date : 29-Jun-2020

            I have not received the products ( tables) for more...
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            Evok — Received damaged cooktop from Evok

            M
            mikiricha
            Oct 29, 2020
            Hi Team.

            I have ordered Hindware Lorenzo 3B Cooktop(White) from Evok website on 6th Oct 2020 and received the...
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