[Resolved] Evok India — NO RESPONSE TO COMPLAINTS | |
We have recently purchased a Washbasin Unit from Evok, Mathura Road, Faridabad. There was absolutely NO GUIDANCE on how to hang the same on the wall. When we finally managed to get it done, we found there was something wrong with the allignment as water was accumulating in one corner instead of flowing down the drain pipe. We have been requesting the executives and manager to get it checked without any response since the last 20 days. Our Contact person at Evok was Mr Sankalp / [protected].
Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
I am sure this must have happened..evok really sucks big time in their product quality. Its only good to look at and bad to keep ..Once you buy only then you realize what a mistake one had made. only suggestion to all...don't buy anything from EVOK Stores even if they offer it for free...
Dear Mr. Anand,
We are thankful for your feedback and assure you that we are continuously working on the customer feedbacks to help us to deliver best experience in terms of products and services.
Your kitchen was completed and handed over to you in Aug'10.We will be sending our executive with the technical person to have a preventive check-up of your kitchen fittings. You will shortly receive call from Evok Care for appointment.
In case of any further assistance or requirements in respect to your kitchen or other Evok products, kindly contact us at Evok care @[protected]. We are open for our customers for all seven days a week between 11am to 8pm.
We will be pleased to serve you.
With regards,
Pratima Gulati
Manager - Customer Relations
Evok Care
We are thankful for your feedback and assure you that we are continuously working on the customer feedbacks to help us to deliver best experience in terms of products and services.
Your kitchen was completed and handed over to you in Aug'10.We will be sending our executive with the technical person to have a preventive check-up of your kitchen fittings. You will shortly receive call from Evok Care for appointment.
In case of any further assistance or requirements in respect to your kitchen or other Evok products, kindly contact us at Evok care @[protected]. We are open for our customers for all seven days a week between 11am to 8pm.
We will be pleased to serve you.
With regards,
Pratima Gulati
Manager - Customer Relations
Evok Care
Dear Ms Mamta Jain,
We are thankful to you for your valuable feedbacks. We are constantly working on this to ensure you have the best experience in terms of products and services.
As a part of the initiative, we have started 'Evok care' a dedicated contact centre for our customers. You can contact us @[protected], seven days a week between 11am to 8pm. We will be happy to provide you all kind of assistance in respect to Evok products, services or any grievances.
With best regards,
Pratima Gulati
Manager - Customer Relations
Evok Care
We are thankful to you for your valuable feedbacks. We are constantly working on this to ensure you have the best experience in terms of products and services.
As a part of the initiative, we have started 'Evok care' a dedicated contact centre for our customers. You can contact us @[protected], seven days a week between 11am to 8pm. We will be happy to provide you all kind of assistance in respect to Evok products, services or any grievances.
With best regards,
Pratima Gulati
Manager - Customer Relations
Evok Care
Evok — Matress
Dear sir I have purchased double bed and Matress from Evok. The matress size was bigger compared to the bed size. Till date replacement has not been made My contact number is [protected] Vishal Goel this comany is doing fraud always and thats not good even their behavior is not good once u had paid your amount they ll be like what ever you can do go and do we wont resolve your problem the costumer service sucks and they really dont know how to talk to the costumers because of there this behavior one day this company we ll get closed just because of the employees who working over their and especially the one who is the manager in gurgaon head office...
IMPROVE OR ELSE THEIR WOULD BE A PROBLEM
XYZ
IMPROVE OR ELSE THEIR WOULD BE A PROBLEM
XYZ
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
33%
Complaints
273
Pending
0
Resolved
87
View all 273 Evok reviews & complaints
+91 12 4477 9201
+91 12 4477 9200
Unit No 301-302, 3rd Floor Park Centra, Sec.-30, Gurgaon, Haryana, India - 122001
View all Evok contact information
BEWARE
They have designers like punit who are degree holder in wrong measurement taking and wrong designing and worse they will not tell half the expenditure which is involved and hidden costs will be told later ..
they have field engineers like anand .. whi are masters in lieing and not taking calls and who will not be able to assemble the stuff that punit has designed ..
they have area managers like mr kale who will not do anything but talk .. almost 5 months have passed and still my kitchen is not done ...
if you want harresment go to EVOK and buy kitchens and you will experience worst service right from bottom to top