Family Credit — Problems and lack of customer service or options.


I have taken a loan from Family Credit and since they have put the ECS date as 5th of every month, I called and told them that I only get salary by 8th the agent (Ramakrishna) told me, "Its not mine or the company's fault and you should have thought about all that before taking the loan". His English was pathetic and I Family Credit as a company are pathetic at customer service.

Most of their numbers are either not working, busy or nobody picks up the call.

This will cause serious problems for customers.

I personally would request people not to take loans from Family Credit as you will regret it the moment you have the 1st problem (like mine for instance).
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Complaint comments 


This Is Arosh B James I recently brought a Hero Spl Plus(13.09.12) with Ur finance But its been almost a month and my first Installment is been paid yet i have not received my Bike No( Passing ) when ever i call them they never pick the call and when i have reached there no problem is sorted out, or no solution is been given since u are a big group u should recruit persons who are capable of keeping ur name above
to be honest am not at all satisfied with ur service
Thanking U
Arosh B James

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    Family Credit
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    Family Credit  Phone
    +91 33 3988 3000
    Family Credit  Address
    Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India - 700091
    View all Family Credit contact information