Family Credit Customer Care
Family Credit Limited
Customer satisfaction rating: 3%
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COMPLAINTS

Family Credit Customer Care

Family Credit Limited

Address
Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake
Kolkata
Kolkata District
West Bengal
India - 700091

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Fax:
Fax:
+91 33 3984 5500  

Customer satisfaction rating
3%
Complaints
165
Pending
0
Resolved
5
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Family Credit Complaints & Reviews

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Family Credit — noc of 2 wheeler

 Siddhu Sid on Jun 12, 2019
Hi,

I want soft copy or hard copy of NOC. It's been years once I visited the office in Dr rajkumar raod. After that they have not turned up yet. I don't even remember my loan agreement number.

Swift action appreciated.

Vehicle number - KA 51 EA 9550

Owner - Devaraj L

Model 2011.

I wanted to sell my bike as I'm in a grave situation please help. Me get the Noc to my mail id.

Kind Regards,
Sid...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Family Credit — loan account closure and noc letter

 sk8061 on May 29, 2019
Family credit limited — loan account closure and noc letter


I have financed two wheeler loan in family credit limited, after 6 months i have received a call from head office of family credit and they offered a personal loan based on two wheeler loan repayment, i have took personal loan, now i have paid all dues but 28 may 2019 i received message to rs 2054 while i paid the all amount please see the matter and help me. My loan account no is 1650971 (Avdhesh kumar singh

Please see the matter and help as soon as...
Complaint comments  Read comments Complaint category Loans

Family Credit — two wheeler noc no recd

 Dhabe on May 25, 2019
Dear team,

I am really pissed off i have not received two wheeler noc since 2015, request you to please provide me the same asap

I have purchased my bike on[protected] from sachin auto, virar, my bike number is mh-48 m 4191 grey colour activa

I have not received the noc, all my loan is clear and there seem to me no revert from your side, last payment date, ecs d-tp family credit ltd[protected] amount per month 1604/-

Please treat this on priority....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Family Credit — regarding noc of two wheeler loan

 Suhas Kupekar on May 20, 2019
We had purchased axess 125 schooter in the name of mrs. Sandhya suhas kupekar through simran wheels panvel. Registration no. Is mh-46 u-3922. I have paid all the installments in schedule time. It was registered on my wife's name.in this regard i wish to inform you that she is no more and i wish to transfer this scooter on my name. Pl issue me noc....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Family Credit — noc not received even after, completion of my loan tenure.

 Hara123# on May 11, 2019
I am ch. Chandra sekhar reddy. I took a loan for my old car in the year 2014 agains registration no. Ap09bc 1199 and complete my 24 months loan payment.

Till date i am not getting noc for my loan. Can you please look in to the matter and do the needful. Previously i have applied for this.

Kindly treat as urgent and resolve the issue.

Thanking you
Ch. Chandra sekhar reddy...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Family Credit — wrong bounce charge

 shelaranilv on May 2, 2019
I got debited for bounce charges thrice where i received sms from ltfs that due to bounce of emi next emi will rs. 6680/-
I. E. This emi + next emi + bounce charges = 6680/- due on 3 may 2019.

But when i checked my statement you have put thtee request of emi (Without any notification), and due to that bank charged my three timefor bounce charges. (590*3=1770/-)

Is it right way to treat your customer...??

After that your collection agent called me and ask for due amount recovery...

When i got sms from you that you are going to charge...
Complaint comments  Read comments [3]Complaint category Loans

Family Credit — activa 3g

 Yash Uppal on May 2, 2019
I want noc of your company, as my rc book is misplaced and for the duplicate one the rto is asking for bank noc
So please can you let me know when will i get the noc from your side.
As i want to get the rc of my vehicle
My vehicle no is mh01bz8843
So please help me as fast as you can
As i m not able to drive my scooty
Because of the misplaced of my rc book
Of my vehicle...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Family Credit — emi card problem

 keerthy ammulu on May 1, 2019
I am keerthy.. Existing card holder in bajaj finance.. We have purchased washing machine.. I thought to take another loan.. My loan id is: 4820cd92567917.. My emi network card has been blocked temporarily without any intimation.. Please solve my problem as soon as possible.. Intimation must be given before blocking.. They are saying cibil rate below 750.....
Complaint comments  Read comments Complaint category Washing Machines

Family Credit — noc not received till date from family credit

 neelumair on Apr 23, 2019
Vechile name - activa honda

Vechile no - ch01 ak 4649

Name - neelam
E-mail id - [email protected]
Mob. [protected]

Nearly 7 years back i bought an activa honda through your finance. Though i paid all dues still noc is pending with your family credit branch at chandigarh..
Name - neelam
Address : house no.3240, sector 49-d, chandigarh-160047
Mob. [protected]

Plz intimate how to get the same....
Complaint comments  Read comments Complaint category Loans

Family Credit — not getting noc after full emi completion

 ankicool on Mar 16, 2019
Dear concern,

I am ankit malviya lives in bhopal (M. P.) i purchased access 125 from bhopalin the year 2012, access was financed by family credit ltd at my mothers name smt. Saroj malviya she an government employee but after deduction all emi we not getting noc certificate and we right now processing some other loan but due to some pendings from your side there is civil affected of my mother account there is something is pending from your side. Kindly help me to clear it. My contact number - [protected]...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Family Credit — noc not received

 akashtomar001 on Feb 25, 2019
Family Credit Limited — NOC Pending

vechile Name- Hero passion Pro
Model-2010
vechile No- DL13SG3747

Name- MAHENDER SINGH S/O SHYAM SINGH
E-mail ID - [email protected]
Mob. [protected]

I am last 8 years back buying a Hero Passion pro bike in your finance paid all due with chque but still we did not recevied NOC PLZ check and send NOC at home address...
NAME -Mahender Singh
Address : A-222/6, Ambedkar Vihar Johripur Delhi-110094
Mob. [protected]

Plz revert

[protected]...
Complaint comments  Read comments Complaint category Loans

Family Credit — noc of two wheeler

 nityasw12 on Feb 22, 2019
I have purchased a two-wheeler on 23rd july 2012 finance through family credit ltd. Durgapur, burdwan -713216. As on time i have cleared all the emi, till now i have not received my noc of the bike.

* two-wheeler registration number: wb 68l 1937
* owner name: nityananda haldar
* owner father name: sisir kumar haldar
* class of vehicle: m_cyc
* makers name: yamaha private limite
* model: sz - r
* contact number : [protected]

Please let me know the status and procedures for getting noc. Thanks!...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Family Credit — required noc

 Sankar Rangasamy on Feb 21, 2019
I have financed two wheeler loan (Agreement no:1769088) in family credit limited, after 6 months i have received a call from head office of family credit and they offered a personal loan based on two wheeler loan repayment, i have took personal loan, now i have paid all dues of two wheeler loan, i have requested for noc, the company says i have to settle the personal loan, once i settled the personal loan they will issue a noc, i paid that personal loan (Agreement no:2301088). But after that i'm not yet received my noc. When i call they asked so much of documents like kyc, but when we offered a...
Complaint comments  Read comments [3]Complaint category Loans

Family Credit — undisclosed penalty at the time of purchasing 2 wheeler by dealer & l&t finance executive.

 Pravin2409 on Feb 12, 2019
I had take a loan for 2 wheeler for honda shine bike, the dealer suggested me l&t finance loan and we done within 2 days. But neither dealer or l&t executive told about bouncing charges.
My emi date was 5th of every month but it have been on 5th, 6th, 8th, 15th etc. I had to pay 320 p. M bouncing charges at the time of collecting noc for the l&t office.
Also i noticed many unhappy people (Customers) at their branch located at belapur, navi mumbai.
Also the bouncing charges have interest of rs 36% p. A. On bouncing charges which is quite high.
People looking to take loan...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Family Credit — noc against two wheeler.

 Amit Sha on Jan 24, 2019
Dear concern,

I would like to request you to provide me the NOC of loan clearance of below detaild two wheeler.

I expect your co-operation.

Chassis No - ME4JF391FC8034849
ENGINE NO - JC39E0034869
COLOUR - GRAY
MODEL - DIO DLX
REGISTRATION NO. - WB16 A B1052

REGARDS,

TINKU PRASAD
BANDEL BAZAR JAMTALA
CHINSURAH HOOGHLY 712123...
Complaint comments  Read comments [2]Complaint category Loans

Family Credit — need to close my two wheeler loan

 sreejithkumar E R on Jan 8, 2019
Dear Sir,

I purchased on Bajaj Vespa Scooter using family credit loan and some repayments are pending.I dont know my loan number .Please help me to close the loan and give maximum discounts in the amount.
Vehicle Number : KL 01 BQ 3182
Name : Sreejithkumar E R
Ashok Nivas, Chadiyara, Poojappura (PO)
Trivandrum, Kerala
Registered mobile No;[protected]
Place of Vehicle Purchase : Trivandrum, Kerala
Pan Card No : BZMPS4281H
Contact no : [protected]
Mail Id : [email protected]
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

Family Credit Ltd — issues for noc

 sanjoy79 on Jan 7, 2019
Hi i am sanjoy bera. I have purchased yamaha fzs on 17.10.12 at india yamaha motor pvt ltd kestopur. My two wheeler reg no wb26aa8999 and my loan no i have forgot. I have finished my two wheeler loan in family credit ltd on 08.03.14. But i don't received noc till date. Please issue and send noc in my address urgently. Thanks & regards, sri sanjoy bera, s/o-late tarapada bera, vill +p. O - kamdevpur, p. S - amdanga, kol-125. Mb [protected]....
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

Family Credit — personal loan

 sachin.12041975 on Dec 13, 2018
Hi,

I am Sachin Verma took personal loan from Family credit, New Delhi Branch, and paid my complete instalments in the year 2011 but according to my Cibil statement it shows that a amount of Rs. 2805 is pending against this account the loan A/c no.:282447, I already sent a mail but no status have been given or updated on mail. I called up at [protected], they said no amount is pending against this A/c but I have to visit the Barakhamba Branch to resolve this issue.

Please help me on that. How could I resolve this issue without going to the branch because I don't have...
Complaint comments  Read comments [2]Complaint category Loans

Family Credit — noc for my 2 wheeler loan

 Ansari Safi on Nov 14, 2018
Hello my name is sofiyan shaikh, i took 2 wheeler loan from family credit. I have successfully repaid my loan amount but when i tried contacting the office regarding noc, i came to know that they have closed there office in aurangabad maharashtra. I have also tried contactiing them through there custamer care email address ([email protected], com) but this mail id is also not in use or not available.
I need to know the process to how to get my documents and noc.....
Complaint comments  Read comments [4]Complaint category Loans

Family Credit — not receiving noc

 sukumardas bairagya on Nov 2, 2018
I sukumar das bairagya,
My two wheeler vehicle no. Dl3sct0848
Loan no. - 1725476
I have finished two wheeler loan in family credit limited after 1 year, but i don't received noc till date
Please issue and send noc in my registered address urgently

Thanks & regard,
Sukumar das bairagya
[protected]...
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

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