[Resolved]  Fiat — FIAT Car not repaired in 2.5 months due to unavailability of spares

I have a FIAT car, with following details
Model Name: FIAT Adventure 1.6 Sports
Bought in: Nov. 2007
Reg. No: HR26-AP5504, registered in Gurgaon
My Car met with an accident in Gurgaon, and I immediately send to the authorised FIAT Service center, ABS Motors in Gurgaon.
After that a lot of parts were required to be replaced, which were not available at the service center. So these parts were ordered from FIAT Plant in Ranjangaon.
Now this whole episode has passed, and there is no progress in repair work since more than two months.
And still there is no clue given to me about, when the spares will be available and repair work will be started.
I have called numerous times to FIAT, send numerous mails also, but still no progress.
Every time I am just given an assurance that they are looking into this matter.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

its true as ABS motors dealer is not helpful to customers.. same happening with me

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