Fiat India Automobiles Pvt Ltd — Wrong Commitment

Address:

Chandigarh, Chandigarh

I bought fiat linea diesel car on December, 2010 from hind motors, Chandigarh. I drove it 27700 kms till date. During last week I was feeling some kind of noise from tires during driving. On 17 August I
visited joshi automobiles for getting it checked. Engineer drove it and told me that there are few pits in rear left hand side tire due to which it is creating noise while driving. He told me that if you will change the tire the noise will stop. On asking the reason for the same he was clueless and told that it happens when you do not drive your car for long. He also checked my front tires and found that tires are totally finished. It was very shocking for me that my three tires are totally damaged that too within 27000 kms. Finally, I decided to consult some tire vendors for second opinion. Tire vendor told me that these pits happened due to shocker problem. So he suggested me that get it checked from agency first. Today I again visited agency I.E joshi automobiles and after checking they told that left shocker is absolutely fine. Because my car was under warranty period I asked for replacement of tires but they refused saying that I should get my car alignment done after every 5000kms. I read the owner manual where the frequency of tires alignment is mentioned after every 15000kms. Now my question is if my car one tire are damaged that too due to some technical issue in car (which was not findable) and other two tires are damaged due to alignment before the declared life of tires( which engineer confirmed is 35000kms) and that too during warranty period then it must be replaced free of cost. So I want that my three tires to be replace free of cost.