[Resolved]  Fiat Linea — Product deficiency and non-working features

Address:

Faridabad, Haryana

I purchased Fiat Linea Emotion Diesel car in June 2009. It was purchased out of choice and relying on the reputation and promotional campaigns of Fiat India Ltd.

Little did I realise then that I would be in for a great shock so far as the product quality and the service issues are concerned.

The car had numerous snags from day one - inefficient air conditioning, ABS not working, rattling in the rear, hard clutch and difficulty in launching gears, horn not working, defective rear suspension, door locking problem, steering assembly defective, bonnet lever broken to name a few.

These were brought to the notice of the vendor workshop M/s. ABS Motors on each occassion when the car was sent for servicing and every time the car was returned with just an eye wash or camouflaged repairing. Since the defects were inherent, the recurrence was obvious and apparent.

Now on the third free service after about a year, the same escapist attitude is seen.

Numerous complaints to Fiat India have also so far failed to elicit any response save and except communication assuring that needful would be looked into which however continues to elude me.

Is anybody listening ?