[Resolved]  Fiat Linea, Fiat Punto — REPEATED FAILURE OF STEERING BUSH

Address:

Thiruvananthapuram, Kerala

Dear Sir,
Sub: Front steering suspension bush failure

I own a Fiat Linea bearing Reg, No. MP04 CE-6926. Before completing 35000km I had to change the front steering bush twice. I have taken a Fiat Punto Emotion Pak (high end model) for my son. Reg. No. is KL01BB-2356. The vehicle has completed only 5000km. By this time the vehicle has visited the service centre atleast for 5 times due to irresponsible service. The similar complaint was noted in his vehicle also. The vehicle is handed over to the Service Centre at Trivandrum. It seems to be a manufacturing/Design fault from Fiat Automobile. After spending a huge amount for the vehicle and the reliability is very poor. As the vehicle is under guarantee we may get it attended. Once the warranty period is expired a huge amount has to be spent for maintenance. This type of failure is not acceptable from a manufacturer like Fiat having reputation worldwide. You may suggest an alternate permanent solution to maintain the vehicle in healthy condition.
Since purchase the Speaker system in the Punto is ineffective. In spite of repeated complaints there is no response from the service department. There is no competent trained service technicians available at the centre who can capable of rectifying the problem. They are not allowing getting it repaired from outside agency also. If it is attended from outside the service engineer comment that the warranty will be voided. I am in great trouble tolerating the inferior quality service.
If the similar problem of steering bush is repeated and the complaints are not properly addressed for a permanent solution I have left with no option other than approaching the consumer protection cell. Expecting your favourable reply and suggestion on this subject.

Thanks,

R. S. Rajan
Sr.Vice president
MFL-Dahej, Gujarat.
Mob: [protected]