[Resolved] Fiat Linea — No Customer service from Dealer and Fiat

swapnilrp

from Pune, Maharashtra

Address:

Maharashtra

Hi,

I got my Fiat Linea Emotion Pk in March End. I am facing below problem.

Problem -

1. Engine warning light glows while driving on an interval of 15-25 Kms with a jerk in the speed. Its goes off post the jerk
2. Excess Radiator temperature warning comes while driving and also sometimes when starting from idle. If it comes while driving then I get a huge jerk again.

Dealer Response -
I had dropped my car for checking and fixing this. They had retained the car for 2 days for 2 times and returned saying it is fixed however both the problems still occurs. I had called immediately to them to take the car and fix it however the response is very slow and no one is bothering to attend the problem.

Even cusomer complaint cell of Fiat (Mr Manu) is mum on this matter and nothing has moved from thei end as well.

I am requesting forum if there is some number/email where I can escalate this issue.

Regards,
Swapnil

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Fiat India reviews

View all 307 Fiat India Reviews

Comments

ralph22

from Bengaluru, Karnataka

Hi Swapnil,

Its sad to know the current situation of your car. I understand how frustrating it could be when you get no answers. I've tried researching some forums and was able to source out few information from Team Bhp and its members. Try the contacts below and see if it does the trick.

Drop a mail to all three people below -

Ricky.[protected]@fiapl.com

Kaushik.[protected]@fiapl.com

Mangesh.[protected]@fiapl.com

Manager -Customer Services
Fiat India
B 19 Ranjangaon MIDC Industrial Area
Taluka -Shirur
Dist: Pune 412210
Maharashtra
India
+[protected]
Fax +[protected]

Hope things work out great
Thanks

swapnilrp

from Pune, Maharashtra

Thanks for the information. I will drop mail to these folks on priority.

rdsachdeva

from Noida, Uttar Pradesh

Hi, i agree with you. Dealers are taking it for granted. My fiat was fitted with a faulty battery and the dealer says he cannot change even in warranty because the battery number does not match his records.
No help from fiat also. only assurances

afeefrazal

from Irinjalakuda, Kerala

i purchae alinea befor 8 moths from hyson motors trissoor, then i face so many problems from there, now i have a things, i bring a audio system from gulf then i reach this agent and fitting in my car but they said
they are no chance to fitting becouse they are no responsibilty about ur cars warranty, then u fit it outsaid u losse u r electrical warranty, then what we do pleas check it and solve please reply soon
my contacts: nitharaza @yahoo.co.in

kingas

from Surat, Gujarat

Hi, my car age is only two months and since from the first day I felt so tired to convey my car problem to Fiat Higher authority.The dealer along with manufacturer tried to kill my whole family by providing me a defective car. You know what happened to me the so called fiat Linea delivered a car in the first day with all lock nuts for two left side wheels in opened conditions and during driving after two KM, the car bacome so unbalanced with knocking sound that I had to returned back to the show room.Where we observed that two wheels were almost came out from their positions. God saved us that we did not made any accident during driving.after that I am very much affraid to drive my car.Now my car is in Fiatworkshop for attending several safety and design related problem.
So I also agree that Fiat has introduced a sedan car but with out safety measures.The incident what has happened to me is a crime and everybody fromm the dealers, manufacturers involved in this process shoud be punished.I am thinking to go to consumer court because of the harrusment, IF the manufacturer who does not bother about the value of a life then how will they survive in this competition market.
Goutam Chattopadhyay, Haldia/[protected]