[Resolved]  Fiat Palio Diesel Sdx Car 1. 3 Multijet — Non- availability of spares

I had purchased a new Fiat Palio Diesel SDX 1.3 Multijet on 1st October 2008, till now the car has run about 23200 kms approx. While getting the 4th srvice done , i had complained about problem in the Gear getting engaged, upon which Wasan Motors (Chembur, Mumbai, from where the car was purchased) diagnosed it for Clutch problem.They said that the Clutch assembly will be replaced under warranty. The car has been laying in their workshop for the last 10 days, still they have not procured the spare part. They say that they have placed an order with the Fiat Ranjangaon plant & they are not responding. I am a business man & need to move around every day.The unavailability of the car has crippled my business & also causing personal health problems.
Earlier when the car was hardly 1&1/2 months old, its Powersteering pump had failed which had to be replaced under warranty & took around 12 days to do so. I have also complained about an hazy headlight which is still to be attended.With so many problems in the new car, its hard to beleive, even a second hand vehicle would have fared much better than this.
Does any body in Fiat / Tatamotors take note of this???????.Its seems we have been fooled.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Please shoot an email fo FIAT CEO. You can reach him thru tfiat web site.I am sure that u will get some promt response.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fiat India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    307
    Pending
    0
    Resolved
    170
    Fiat India Phone
    +91 22 3946 2600
    Fiat India Address
    FCA India Automobiles Private Limited, Benefice, 2rd Floor, Mathuradas Mill Compound, Lower Parel (W), Mumbai, Maharashtra, India - 400013
    View all Fiat India contact information