Comments
Dear Sir,
I have purchased a Fiat Punto Active a month before from your authorised dealer RF Motors a month before.Though the car is good in terms of engine & stability, the service offered by your dealer is absolutely poor.
I have taken the car to your dealer to rectify the door complaint (unable to open the left side front door). In the morning I have given the car for the service & was asked to come in the evening to take it. I regret to intimate you that when checked the same complaint persists. When intimated this to your executive he assured me that RF motors will call in a weeks time for which a spare part has to be arranged at their end. (He has informed me that the same is not available with them right now).Now till date after a gap of 2 weeks I regret to inform you that none of your executive have called me regarding this & now I am riding my brand new car with a defective door.
Pl treat my request on top priority & confirm back
Regards
Vinod P
Kochi
[protected]
I have purchased a Fiat Punto Active a month before from your authorised dealer RF Motors a month before.Though the car is good in terms of engine & stability, the service offered by your dealer is absolutely poor.
I have taken the car to your dealer to rectify the door complaint (unable to open the left side front door). In the morning I have given the car for the service & was asked to come in the evening to take it. I regret to intimate you that when checked the same complaint persists. When intimated this to your executive he assured me that RF motors will call in a weeks time for which a spare part has to be arranged at their end. (He has informed me that the same is not available with them right now).Now till date after a gap of 2 weeks I regret to inform you that none of your executive have called me regarding this & now I am riding my brand new car with a defective door.
Pl treat my request on top priority & confirm back
Regards
Vinod P
Kochi
[protected]
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