[Resolved] First Flight Courier — tempering of consignment no.[protected]

[Resolved] First Flight Courier — tempering of consignment no.[protected]

V vkchopra from Dehra Dun, Uttarakhand

Above consignment was delivered on 6-2-2009 at my residence A 1/10, Mirabai Road,Durgapur by first flight courier .The courier pack, which was having a marriage invitation along with dry fruits was tempered &all the dry fruits worth Rs400/- were taken out &the pack again closed with ffcl tape disfiguring the consignment no. The complaint was lodged with Durgapur office ,regional office &also with head office of first flight. 7 times REMINDERS were sent by MAIL to all local as well as regional kolkata &head office , but inspite of the investigation &confirmation of tempering with consignment ,till date no REPLY has been received from ffcl for compensation of (cost of material+courier charges) amounting to appox RS 500/-. This is an example of customer service by a reputed courier service . V.K.CHOPRA (M-[protected]) Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Raja Ratnam D

from Delhi, Delhi

A consignment No.F22319117 has been despatched on 23.10.2009 to the addressee D Raja Ratnam, 7/1, 6th Cross, Car Street, Ulsoor, Bangalore 8 through first flight courier service. To my surprise the above consignment has been delivered to the unknown person. I had lodged a complain with first flight courier on 2.11.2009 after went on tracing but in vain. The complaint No.134428 has been received by me from the first flight courier. Till now, they are not able to trace the person to whom they have delivered the consignment. Through this message, I am requesting the authorities concerned to take up the issue seriously and bring the culprit into picture.