[Resolved]  First Flight Courier — poor service

Yes for me also same thing happened

Through FIRST FLIGHT COURIER a document was booked from Kolkata on 03/04/2013 for Jalpaiguri. The booking agent has confirmed that the document, Consignment no.BE0579150 will reach Jalpaiguri next day and will be delivered by 4.pm. Next day it is told by them that it will be delivered the day after which is in normal schedule. The meanest part is that on third day they are again committing next day for delivery. Searched phone numbers on net and tried calling them and found most of the numbers are not working. We managed to call Kolkata First Flight Customer Care numbers and it is shocking to see the leniency of First Flight executives. They are so casual with their approaches as if it is your problem that you have booked a consignment with First Flight. Somehow I managed to get the cell phone number of Mr. Subir Sen, phone number [protected] (In charge for First Flight Courier, Dalhousie area) and requested him to look into the matter and arrange for delivery at the earliest, but Mr. Sen has started to explain me their working system. Talking to him was not at all convincing rather irritating. When I asked him why my document has not reached to its destination, he asked me to contact that person who has booked my document. It is strange to see that an executive of a Company could speak so leniently.
It is my one of the worst experience ever with any courier company. Reason behind sharing this bitter experience with you all is to make you aware of the fact that if you have urgency to send any consignment then make sure it is not FIRST FLIGHT COURIER. We pay more to Courier to get better service, not to buy harassment.