[Resolved]  First Flight Courier — non delivery of letter within time

Address:

Surat, Gujarat

I booked a consignment from first flight courier ltd., surat (gujarat) on 06/10/2010. the destination station was Faizabad (UP). However, on contacting my family members at faizabad i learnt that the same was not even delivered on 09/10/2010. The transit time calculator on firstflight.net shows that it will reach on 08/10/2010 but even today it is 09/10/2010, the same has not been received by my family. they are charging so high in comparison to some other couriers and taking time equal to them. It is a clear cut failure in providing service

Their transit time calculator on thier site shows like this:-

Domestic Shipment
Your Consignment would be delivered
From Surat To Faizabad On 8/10/10