[Resolved]  FirstFlight — courier sent to another destination

I had booked a parcel through Firstflight to Bidadi, Bangalore on 18.12.2009. The address which I wrote on the parcel was correct with pincode, even the person who gave me the receipt mentioned the name correctly. Next what this person did in his records he mentioned it as Baddi instead of Bidadi, on checking the status online on 19.12.2009 it showed me the place as Baddi, I immediately went to the place where I had booked it but the guy said it doesnt matter, coz I have written the address properly on the parcel. Still I called up the RHO in Kolkata who said that they will mail and see, till evening there was no response, I again called but same reply. Next day being Sunday, I called again on Monday when they gave me so many numbers, each one giving a different number, I had to call them in Bangalore, Kolkata, Delhi and even Baddi, still I dont know what is going to happen to my parcel, they dont reply to emails, only they say we r looking into it kindly call back later and then the concerned person is either on leave or his system is not updated. They dont pick calls on their personal phones. I fail to understand that when next day itself I had informed them about the mistake and they had supposedly mailed their counterparts in Delhi still my parcel went on to Delhi and from there to Baddi. If this is not irresponsible, then what is?