[Resolved]  Floraindia.com — Order not delivered and still says that the order has been delivered and keeping the money with them

I have placed an order (Order ID:JK7067) on 14-Feb-2013 at 10:13 AM. As per the notification on the website that the order may get delayed or would be deliver next day the order placed. But I have placed the order before that time limit. Paid the money 1000 by using payment getway used by the floraindia.com. Get the order confirmation. after placing the order tried to contact so many times to the number mentioned on the website, but every time call gets rejected by the other party. wrote many more mails to confirm that whether the would be deliver it on time or not, finally I wrote a mail in the 14-feb-13 night at 9:10 PM that from now onwards order will not be accepted if some come to deliver. On 15-Feb-2013 got a mail from floraindia.com that the order has been delivered. Mail wrote by Pooja Sharma.

Please help me to get my money back. I think floraindia is doing such fake business and just grab the money from the customer and do not respond the customer positevly.

Birendra
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Aug 13, 2020
Complaint marked as Resolved 
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