[Resolved]  Fly Mobile — new Mobile not working

Address:

Tamil Nadu

Hi,

I am Revathi D/O Krishnamurthi from Chennai,

I have bought Flymobile E146 last year 10th Aug 2011 at saravanan stores,Chennai.
It was not working after 3months of having problem like hanging and screen touch was very slow,I was finding the customer service near by area I found it after six months only.
Customer centre – Srinivasa Enterprise,81/a,pillayar koil st, jafferkhanpet, Chennai,

I gave to them for the service they said as there is a problem with display and screen board, so they wasted my time of following them for the next three months, they done the service , again next month I faced same problem.

Again I gave to them for the service in the month of April 2012, they said as two times board we have replaced and mobile is not working , so they promise will give us the replacement of instrument. But again from April I following them by asking the status but finally they registered my complaint with World Ace that’s too in the month of July only. I am not sure what they worked for past six months.

There is no service record maintained from them.They registered with World Ace with the wrong information about the mobile set.
The information was not correct.

I fed with the flymobile service and customer care careless answers.I was spoke with Thiyagarajan who is working in World Ace.
Look out of my problem and do the replacement.

For reference: Work order no:WIN[protected]
Customer Name : Krishnamurathi
IMEI no: [protected]

By
Revathi