[Resolved]  Fly Mobile — warranty issue

Address:Bangalore, Karnataka

Dear Sir/Madam,
The reason is to mail you that, I had given my fly mobile to one of your mobile care centre located at jayanagar 4 th block- venkateshwara arcade, new no 45, old no 14,33rd cross, 11th mn for the repair of camera which was problem from the fourth month of purchase, ok I ignored for some days that it might get repaired itself where some features operations might have gone wrong, but no ……till today it doesn’t work that means no photo capturing at all…!!!! And now past from 25 days I was not able to speak to the customer more than 30 sec the call gets automatically off and shows display as NET WORK FAIL……still I ignored for some days thinking that may signal catchment not proper……, but it repeatedly happened till I submit to the care centre, the same complaint was register with them after scrutiny. And took 4-5 days, still nobody bothers to call me back to give status of my mobile….is this way the caring customers…
See I am also customer care manager in private company... I know how to keep the customer in a satisfied way…too bad you people...
Ok I called the care centre and asked my mobile status and they checked and audaciously escalated to me that sir, as of now there is no hanging issue but for the camera part we are unable to fit due to no stock / no production. Then where should we go and how can we use, then how come you people can sell this type of mobile. For your kind information the mobile is in under warranty purchased from sangeetha shop .How can we trust you????? To purchase fly set…..again after all these conversations care centre told to move to other branch and raise the issue. Is this my work to go behind you people….!!!Sorry………I can’t.

Please ensure that I need my mobile back in painstaking condition or else the same matter will be forwarded to consumer court also. Don’t assent to me to take a chance for the same.
Might be the price of my mobile for you people is less but me it is too high…..

Please find the enclosed attached file for more information of my set.
Kindly acknowledge and do the need full at the earliest.


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Aug 13, 2020
Complaint marked as Resolved 
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