[Resolved]  Fujezone / Xplore — defective product

Address:

West Godavari, Andhra Pradesh

This complain is regarding order no 18356,
first of all the product was supplied late.
the touch pad of the cell was so tough that it was hard to use the same.
today morning i noticed that the slider stopped moving, on examination i found that cracks appear through the screen.
what am i to do with the product? post it back to you.
it is becoming hard for the receiver on the receiving end to get the conversation of the caller.
Raman