[Resolved]  Gaba 9980 — DO NOT PURCHASE ANY MOBILE FROM S.H.MUMTAZUDDIN

Address:West Bengal

I have purchased a GABA mobile(8880) on 26/06/2010 from S.H.MUMTAZUDDIN though I want to take NOKIA mobile.But from the sales counter a salesman forced me to take GABA mobile which is MUMTAZUDDIN's own product(basically Chinese set).From the next 2nd day problem has encountered when the set was found defective.Till 13/09/2010,I have visited at least 12 times,but the set has not become problem free.Now the set is submitted in the shop.4 times battery was changed.Last time when we visited the shop,the shop manager Mr.Yourself insulted me and said that I was lying that I have visited for the problem of the set.One day I stood for 3 hours,but they didn't provide me the proper service.When I visited the shop I noticed that they are making fools the customers very cleverly and tactically takes money from the customers.They deny to replace the set with any other branded set of same price or more costly,though we are agree to give the excess money. people are victimized buying GABA-9980 too.

SO PLEASE DO NOT PURCHASE ANY MOBILE FROM S.H.MUMTAZUDDIN, KOLKATA.

Because the same case happens with other sets also.

http://www.complaintbox.in/shmumtazuddinradhabazarkolkata-gaba-mobiles
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Aug 13, 2020
Complaint marked as Resolved 
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I have purchased a GABA B12 on 30.08.11. After two months (29.10.11) I faced software problem then i went to GABA shop they repaired it. Then June of this year I faced starting problem and they have repaired temporarily. But my problem has been continuing. Now I can compare my mobile like a blind man. I cant see anything in my mobile screen.
GABA is a totally scrap set please do not purchase any GABA mobile. My cont no is:[protected]. Mr. Imran Firoz, can you solve my problem?

Pulak
S.H. Mumtazzuddin is damaging their reputation since the day of launching of this so called "Gaba" brand. They should have opened a separate "Gaba" outlet instead of push selling this sub-standard Chinese phone from their existing showrooms . The once crowded showrooms now looks deserted throughout the day as the customer visits have fallen drastically. I was forced to purchase a Gaba B77 set instead of Nokia 110 on 01.12.2012 from their New Cinema showroom on assurance from Mr. Azhar Feroz that it will be replaced with any other branded phone within a fortnight without any deduction if any problem arises . The phone became dead on the very next day. I immediately rushed to their shop on 03.12.2012 and asked for a replacement as assured. Mr. Azhar Feroz replaced the said dead set with another B77 set and argued - " Will Nokia replace any of their defective set with Samsung / Motorolla ??? Forget what I have told you on Saturday !!! Yeh Nokia se bhi "badia" aur "behtar" phone hain !!! " . I smiled on myself becoming a "December Fool" . :-) S. Dasgupta.
i purchase a mobile nokia x2-02 form nokia priority in B.B.Ganguly st, then after 2days problem has encountered then i went to shop they do not agree with me & told me that go to nokia service center. They servicing my mobile & give it to me but after 7 days same problem arrise then again i went to shop they are totaly insulted my parents and refuse my complain.i dont know what i do now?
i purchased a gaba A-66 mobile on 24.02.2013. at first it is difficult for the internet connection as the mobile, perhaps was not recorded at different servers. now the gaba is working well, no complain.

previously i complained through this media about gaba against mumtazuddin now i am withdrawing that complain.
i am so sorry.


tapan kumar basu.
konnagar
dt.6.2.13
Well even I have been cheated with dis shop. I went to purchase macromax canvas HD but they handled me gaba hand set. They showed me macromax and sold me gaba. I was just another victim. So please friends do not purchase any handset.
You all are very much correct!!
They force people in buying their cheap gaba mobiles.
They charge double in screen guards, cases, etc.
They fool people in buying and repairing mobiles.
I will share you my experience.I brought a lg mobile phone costing around 5, 500.When i got a problem in my screen, they took 4000 rupees to repair it!! I know some of you wont believe it but yeah thats the truth.They just earn money in these tricks and make their own mobiles which has no quality at all.
About a year back, I went to their outlet to get an entry-level handset. I wanted a Nokia/Samsung phone but the saleslady kept insisting that I buy a Gaba handset. When I kept refusing constantly, she tried to lash out at me with utter disgust (which she did not do openly but I could make that out of her facial expressions) with one last attempt but I was firm enough to overcome her pursuing wrath. Well the worst part is yet to come.

Having finalized the deal, once I headed towards the payment counter, another salesman popped up asking me if I wanted an anti-virus solution costing 20 bucks.

Seriously! An anti-virus app for a Nokia Series 40 device? Shocking! That was bull$%*t.
S.H.Mumtazuddin is a cheater. please avoid this shop and its product GABA to save money and to save your time not to be harassed by them.
Cheater shop in kolkata:

S.H.Mumtazuddin Times (P) Ltd.
Showroom
171 A & B Lenin Sarani
Kolkata - 700 013
Inside New Cinema Hall Building (Chandani)
Ph:[protected],[protected]
[protected]----
Dont ever enter to see even their products better you can buy from footpath.
this shop is motherchod randi ka aulaad SH MUMTAZUDDIN. KABAR MEIN KIRA PADEY RANDI KE AULAAD KO BHI.
He cheated me with a ghatia mobile and I dont have time to visit for service once in every week, I looses my money dont ever buy.
Government should took action to this cheater company CLOSED IT... ALL THEIF THERE.
On 2nd May, 2013 I went to S.H.MUMTAZUDDIN to buy a Smart phone either Nokia or Samsung. The person at the sales counter managed to convince me to purchase their own product Gaba A66 (basically Chinese phone). It costs me Rs. 6000. They promised to give good service support. But from the very next day the phone starts malfunctioning. Poor battery backup, problem in touch screen and its keys. The softwares are not at all tested, set hangs frequently. After 1 month when I finally decided to exchange the set they refused to do it. They told – “now exchange is not possible”. This is how they misguide and mislead customers.
My suggestion to all the customers not to buy any mobile even banded one from S.H.MUMTAZUDDIN. Though they demand themselves as one of the oldest merchant in Kolkata, but they are basically cheater and fraud. I donot want anybody to suffer like myself. GOVERNMENT SHOULD BLACK LIST THIS SHOP.
Iman ji it was very nice of you i have bought a Gaba a45 from your shop hoping that we will have have good relations and faith on each other and will hope for your kind support if ever I require it.

Thanks & regards
Angshuman Mukherjee
[protected] ( i am proviging my no. because I am not a Fake Customer and I believe in you Brang Name)
I am giving 1 star rating to the Gaba brand of mobile and its owner S.H.Mumtazuddin Times (P) Ltd. Now here is my story.
As I read through the many complaints in this thread, I went to this shop to buy a basic handset for my mother. The salesman convinced me to buy the B7 model. In the good faith of supporting local brand instead of foreign brands, I decided to go for it and bought the B7 mobile phone on 28th February 2013 by paying Rs 1200 in cash. After 3 months o[censored]sing, the screen of the phone went white and it became unusable. My mother couldn't use it any more. Since I was out of station I couldn't take the phone to the store immediately. Eventually I took the phone to store in August and they serviced it. While bringing it back, I checked with the manager of the store Mr. Apurba whether I can exchange this phone with another one, preferably Nokia. He is a sweet talker and convinced me to exchange the B7 mobile with another higher model B77 by paying Rs 1700 more. Again I fell for their offer thinking this might be a good phone. I was so wrong in my decision. Gaba amazed me!! The higher price model B77 failed in just 8 (eight) days. Now I lost my cool and took the phone back to the store for returning it. Now, Apurba showed his true colors. He tested the phone and confirmed that it is a faulty unit. I told him to either exchange this one with Nokia or another reputed brand or refund me back my money. He declined both of the options. I was adamant of not taking another Gaba junk with me again for more pain. So after 10 minutes of futile attempt of negotiations, I left the phone in the able(!!) hand of Mr Apurba and decided not to ever go back to Gaba brand again. So I lost my money of total Rs[protected] + 1700) for trusting my fellow countryman and for putting faith on a local brand for the purpose of supporting it. Although I lost my money, but I will try to raise awareness against purchasing this brand of mobile phone to everyone. I have already contacted West Bengal Government Consumer Forum and opened a case against the store.
WARNING to all Kolkata people, Beware of purchasing Gaba mobiles from S.H Mumtazuddin .
i wanted to buy micromax canvas 2 a110 from S.h mumtazuddin but the salesman insisted me to buy a gaba phone a99 which he proved to be a better phone then micromax canvas 2 ...as he insisted i purchased the gaba phone but in no time the phone started too have numerous problems like getting heated, charger not working etc .
The phone was of real very low quality and on top of it they gave a year warranty for the phone but when my phone slipped from my hand and its screen broke down i went to the gaba service centre in which they showed me so much expense that it was over and above the actual cost of the phone .i myself went many times to the service centre but the people there are not capable of repairing the phone and on top of it they asking me for such an high cost of repair for a poor category third class phone .
when i told them to replace my cell phone with some another phone so they said that they would purchase the phone for 2-3 thousand only ..and this gaba phones are not sold outside as it is a not so famous company and no one wants to purchase a mobile of such company .
so i would request all of you who are reading this to not to purchase any model phone which is made by S.H Mumtazuddin, rather you should go for other good companies such as Nokia, Samsung, etc.
Gaba mobile is a big fake company which only cheats people and nothing else . they just want to make profits by selling such poor low quality third class phones .
Date: 06/06/13

To

The Authority
S.H.Mumtazuddin Times (P) Ltd.
(H.O), 4 Radha Bazar Street, Kolkata-700001.
Tel: [protected], Fax:[protected]/3

Sub: Replacement of mobile phone.

Sir/Madam

On June 5, 2013 I went to buy one mobile at your showroom at 13, B.B.D.BAG (EAST), Kolkata-01, and opted for one Samsung mobile worth Rs.1600/-

Then your attending sales person started insisting me for purchase one GABA mobile instead of my choice, when I was not ready to buy the unknown brand they started convincing for GABA mobile and gathered some more sales person from different counters and pressurised me to get the GABA mobile and as per their point of view that the said mobile is far more better and feature full then the mobile I opted for and I have just to pay an extra Rs.400/- for the same. Also they told me that the GABA is the “Sister Concern” of Nokia hence I can buy the same without any doubt and hesitations and anyhow if there is any problem they are open to change the same to my desired one within 1 year and this is a special offer of SHM that no one can offer in the city.
It was a really confusing, lucrative and under pressure situation and I paid Rs.2000/- at the cash counter first ( As advised) and received the your Tax Invoice No.09477 dt.5/6/13 and directed to another counter to collect the set.

After collecting the set showing the” Tax Invoice” for another counter I found that the set was too old (Imported on March 2012 as printed on the box, MFG date was not available) and requested for a latest one but refused from either side saying that billing has been done and I have no choice but to take the same, also other claims made by the salespersons like “Sister concern of Nokia”, “ One year fault replacement offer” was not mentioned either in the mobile Box or in the Tax invoice. Bewildered on the happening I had no way other than to accept the same and return as I have already paid and now feeling to being trapped.

After returning from the showroom I tried to charge up the battery of my new phone but I could not found any appropriate port to fix the charger and embarrassed with the phone that I bought to gift someone.

Continue: Page 2


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Since I am a mobile phone user from last 10 years and used several new phones but never faced such a situation where I sealed pack mobile set has a different kind of charger, whatever I rushed immediately on the same day to your showroom with all and requested to replace the mobile set with the Samsung mobile I intended to buy, but your sales persons turned a deaf ear to my request and said that they will not replace the same.

When I asked them to let me to meet the senior officials of the showroom they misbehaved with me particularly the person was in charge to sale me the mobile and refuse to divulge his name too and made me to slip out the showroom.

In this situation this is my humble request to you to please replace me the “Faulty” GABA mobile set with Samsung mobile (Model no. unknown) that I intended to buy from very first time I entered your showroom worth Rs.1600/- and refund me the balance amount that I have already paid in cash as I have no faith on the “GABA Mobile” and any further replacement of this Brand.

“Noting below the details of the Purchased item.”

Tax Invoice No: 09477 dt.05/06/13
Product Name: B24, GABA MOBILE
IMIE NO.: [protected]

Also attaching herewith one photocopy of your Tax Invoice for your ready reference .

Hope you will understand my situation and take necessary action.


Yours faithfully


Arindam Banerjee’

# [protected]
Email: arindam.[protected]@gmail.com
S.H.MUMTAZUDDIN IS THE BIGGEST FRAUD OF KOLKATA, AND PRACTICING THE SAME BUSINESS FROM LONG, NOW IT'S TIME TO DO SOMETHING STRONG AGAINST IT.
hey guys ur all ri8 its a fraud shop...its a time to take action against this shop...i m also facing the same problem ...they folld people which is really not good///
I agree. this shop is forcing customers to buy gaba mobile sets by the help of wily salesgirls and boys which are not at all good. I also have a A45 model which I bought from this shop in Nov-2013 and this set is giving a lot of trouble. I am planning to dump it and buy a new set of some other company but never gaba.
Dear friends, it is sola-ana sach- that yesterday I visited the s h mumtazuddin to purchase nokia lumia 520. Amazingly, the salesman hanged me so tightly and lured me to see the so called gaba-phablet A80. Of course the set is appealing. Performance seems good. god knows the next ! He has forced me to purchase the Gaba set. it is not good legally. Finally, i nodded when he pursued me that it is originally manufactured by Google Co. Inc. God knows ! Don't visit there my friend warned me previously !! But i fooled myself of my own!!!
DEAR SIR,

I AM WANT TO PURCHASE IN HTC MOBILE BUT HIS SALES MAN FORCED ME TO TAKE GABA MOBILE WHICH IS SH MUMTAZUDDIN’S OWN PRODUCT (BASICALLY CHINESE SET) A66 GABA MOBILE . I AM PURCHASE GABA MOBILE A66 AT 4, RADHA BAZAR STREET, KOLKATA-700 001.AGAINST INVOICE NO 13507 DATED 26.06.2013.TILL DATE WE HAVE SERVICE IN 6 TIMES PROBLEM IS GIVEN BELOWS:- 1ST TIME SOFTWARE PROBLEM. 2ND TIME BATTERY CHARGING PROBLEM. 3RD TOP START BOTTOM PROBLEM. 4TH TIME TOP START BOTTOM PROBLEM. 5TH TIME HEAD PHONE JACK PROBLEM & MOBILE START BOTTOM PROBLEM, 6TH MOBILE START BOTTOM & CAMERA RELATED PROBLEM. I HAVE VISITED 7TH TIME, BUT THE SET HAS NOT BECOME PROBLEM FREE. STILL DATE NOT SOLVE IN MY ABOVE MENTION PROBLEM, AT PRESENT MY MOBILE NOT WORKING CONDITION.WHEN I VISITED THE SHOP I NOTICED THAT THEY ARE MAKING FOOLS THE CUSTOMERS VERY CLEVERLY AND TACTICALLY TAKES MONEY FROM THE CUSTOMERS. THEY DENY TO REPLACE THE SET WITH ANY OTHER BRANDED SET OF SAME PRICE . – I WANT TO CHANGE MY MOBILE OR REFUND MY MONEY PLS SOLVE THIS PROBLEM
DEAR SIR,

I AM WANT TO PURCHASE IN HTC MOBILE BUT HIS SALES MAN FORCED ME TO TAKE
GABA MOBILE WHICH IS SH MUMTAZUDDIN’S OWN PRODUCT (BASICALLY CHINESE
SET) A66 GABA MOBILE . I AM PURCHASE GABA MOBILE A66 AT 4, RADHA BAZAR
STREET, KOLKATA-700 001.AGAINST INVOICE NO 13507 DATED 26.06.2013.TILL
DATE WE HAVE SERVICE IN 6 TIMES PROBLEM IS GIVEN BELOWS:- 1ST TIME
SOFTWARE PROBLEM. 2ND TIME BATTERY CHARGING PROBLEM. 3RD TOP START
BOTTOM PROBLEM. 4TH TIME TOP START BOTTOM PROBLEM. 5TH TIME HEAD PHONE
JACK PROBLEM & MOBILE START BOTTOM PROBLEM, 6TH MOBILE START
BOTTOM & CAMERA RELATED PROBLEM. I HAVE VISITED 7TH TIME, BUT
THE SET HAS NOT BECOME PROBLEM FREE. STILL DATE NOT SOLVE IN MY ABOVE
MENTION PROBLEM, AT PRESENT MY MOBILE NOT WORKING CONDITION.WHEN I
VISITED THE SHOP I NOTICED THAT THEY ARE MAKING FOOLS THE CUSTOMERS VERY
CLEVERLY AND TACTICALLY TAKES MONEY FROM THE CUSTOMERS. THEY DENY TO
REPLACE THE SET WITH ANY OTHER BRANDED SET OF SAME PRICE . – I WANT TO
CHANGE MY MOBILE OR REFUND MY MONEY PLS SOLVE THIS PROBLEM

ARINDAM DE
[protected] / [protected]

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