[Resolved]  Gati Home Packers & Movers — item missing,delayed & damaged delivery,

I booked my bike on Sep23,2009 by GATI HOME PACKERS & MOVERS in Delhi to move it to bangalore. They people told me i will get my bike within five days and it will be delievered without any damage. The mockery starts from the first day - the person whom they sent to collect the bike from my place didn't have any idea to ride the bullet. He was even not able to start it. Somehow my bike reached their godown in najafgarh. I came to bangalore and started waiting for delivery. it was already 8 days instead of 5 days and i didn't receive even a single call from them. when I tried to contact them they promised me they will get back to me within 20 mins and thereafter they stopped answering my calls. I t was very furstating you make a call hundred times and person simply having fun not to answer your call. In case you have paid them a lot to secure safe delivery. They just take the money and their responsiblity ends. Before booking they will appear damn polite and sweet.So don't let yourself to be fool like me. When I received a call after 10 days That my bike has reached the place they denied to get home delivery, they told me to come to their office to collect the bike. When i reached near to their godown they alredy switched off the mobile and not reachable. First day I simply came back travelling 30 kms. Next day they told me to come again, i scolded them but it made no difference to them. Again I went there this time I received my bike but in disastrous condition. The side mirrors and Helmet were lost, Mudguard and petrol tank were scratched and damaged. people in bangalore told me they are not responsible for that and they are not part of GATI HOME but they are PRAGATI. GATI DELHI stopped picking my call. When I called from other no. they told they will send my HELMET & SIDE MIRRORS by courier. The person Mr. Vikash Kumar [protected],25314504,[protected] told me small damages are not paid and it's quite natural so no need to worry. Friends I incurred loss of RS 5000/ almost due to their carelessness.

So beware of this Movers & Packers.I don't want to see any of you next victim. Please note the name of these persons -
GATI HOME PACKERS & MOVERS
Plot No. 408, Near Railway Crossing,
Najafgarh Road, Bijawasan,
New Delhi-45
E-mail : [protected]@gmail.com
Head Office Mr. Vikash Kumar [protected],25314504
Gurgawn Office Mr. Sanjay Kumar [protected]
Mumbai Office Mr. Sanjay Kumar [protected], [protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
23 Comments

Comments

Hi,

This is to inform you that ‘GATI PACKERS & MOVERS’ and ‘GATI LIMITED’ are separate entities. We pioneer in Express Distribution and Supply Chain Solutions. Activities of ‘GATI PACKERS AND MOVERS’ do not fall under the purview of ‘GATI LIMITED’.

For any further details, reach out to us at [protected]@gatikwe.com.

www.gati.com

Regards
GATI LIMITED
Service of Gati is worst ever seen, they don, t care about their customer, Don, t deliver the packages on Time and
as right condition, even after complaining they don, t take any corrective action. Even they promise for door to door service but its all fake promises, they don, t keep their promises.
i had use to send a Bike from Ahmedabad to Ranchi and they were ensured me to deliver me within 5 days but deliver me on 10 days, My Bike was not packed properly even they had charge 600Rs. for packing. i revived my bike as Damaged condition. my Docate number was[protected]

Ramkeshwar Oraon
Mo.[protected]
I had bad experience with Gati Cargo Packers and Movers (http://www.gaticargopackers.in/index.html). I shipped two items (one box and one trolley) from Gurgaon to Hyderabad. They picked up the items on 25th of December 2019 with a promise of delivery within 4-5 days. They are very polite and nice while picking up the items. They mentioned nicely how they will pack the items. After 4-5 days when contacted they mentioned that the shipment would be moved by Agarwal packers and movers. And Agarwal packers and movers mentioned while contacted that Spoton logistic is going to deliver the items. All of them are very very unprofessional. I was tired contacting with them. Once they mentioned the truck got broken down. Finally I received the items on 6th January. The box was broken and the trolley was not even packed as promised while picking up. While complaining they bluntly said the packing materials have probably be removed during inspection. What the hell!!

I strongly recommend not to approach any of these companies (Gati cargo packers and movers, Agarwal and Spoton). Their charges are also ridiculously high. It's okay to pay money if they have some sense of professionalism. Just don't go to them.

Abhijit Hazarika

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