[Resolved] Gati Home Packers & Movers — item missing,delayed & damaged delivery,
I booked my bike on Sep23,2009 by GATI HOME PACKERS & MOVERS in Delhi to move it to bangalore. They people told me i will get my bike within five days and it will be delievered without any damage. The mockery starts from the first day - the person whom they sent to collect the bike from my place didn't have any idea to ride the bullet. He was even not able to start it. Somehow my bike reached their godown in najafgarh. I came to bangalore and started waiting for delivery. it was already 8 days instead of 5 days and i didn't receive even a single call from them. when I tried to contact them they promised me they will get back to me within 20 mins and thereafter they stopped answering my calls. I t was very furstating you make a call hundred times and person simply having fun not to answer your call. In case you have paid them a lot to secure safe delivery. They just take the money and their responsiblity ends. Before booking they will appear damn polite and sweet.So don't let yourself to be fool like me. When I received a call after 10 days That my bike has reached the place they denied to get home delivery, they told me to come to their office to collect the bike. When i reached near to their godown they alredy switched off the mobile and not reachable. First day I simply came back travelling 30 kms. Next day they told me to come again, i scolded them but it made no difference to them. Again I went there this time I received my bike but in disastrous condition. The side mirrors and Helmet were lost, Mudguard and petrol tank were scratched and damaged. people in bangalore told me they are not responsible for that and they are not part of GATI HOME but they are PRAGATI. GATI DELHI stopped picking my call. When I called from other no. they told they will send my HELMET & SIDE MIRRORS by courier. The person Mr. Vikash Kumar [protected],25314504,[protected] told me small damages are not paid and it's quite natural so no need to worry. Friends I incurred loss of RS 5000/ almost due to their carelessness.
So beware of this Movers & Packers.I don't want to see any of you next victim. Please note the name of these persons -
GATI HOME PACKERS & MOVERS
Plot No. 408, Near Railway Crossing,
Najafgarh Road, Bijawasan,
E-mail : [protected]@gmail.com
Head Office Mr. Vikash Kumar [protected],25314504
Gurgawn Office Mr. Sanjay Kumar [protected]
Mumbai Office Mr. Sanjay Kumar [protected], [protected]
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Aug 14, 2020Complaint marked as Resolved
Category: Movement & Delivery
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