[Resolved]  Ge Money — Interest Overdue charges

Address:Karnataka

Dear Sir/Madam,
I have a couple of loans with GE Money and i am paying all the EMIs without any delays from past 6.5 years.
Now i am trying to close my loans and requested for the foreclosure statements. I received the statements and surprised to see that they are charging 10% of the outstanding balance as against "Interest Overdue". When i called them , they are saying that the change in the rate of interest hasn't been applied to the EMIs that i already paid and that is why they are charging it now. In fact, there has been a change in the principle and interest portion of my EMIs whenever there was a change in the interest. I am not sure how to explain them and i am sure they are good in convincing the customers with they excess charges and i need help investigating this and take action against GE Money for the additional charges.

Just to mention, for one of the loans, i am paying the EMis from past 6+ years and today they are asking em to pay more that what i borrowed 6 years back. This explains how they are trying to cheat the customers and suck the hard earned money from all o[censored]s. So please help on this matter.

My loan a/c numbers: GBGG00001010 and GBGG00001099.

Please help If anyone found any solution for this issue. thansk in advance.
My email: [protected]@yahoo.com
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Aug 13, 2020
Complaint marked as Resolved 
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