[Resolved]  Giordano Watch — NOT WORKING

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Aug 13, 2020
Complaint marked as Resolved 
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Giordano Watch — Delivery not received

I have ordered for a Giordano Watch on 31st October, 2007 & my order no. is[protected]. It was said to have delievered within 21 days but till today i.e. 26th November, 2007 I have not yet received the watch.

Please send any information regarding the matter to my mobile no. [protected] or to my email address.

shooting — giordano watches

the delivery was promised on 16th Dec which was also late by a month but i hav not recieved any response its highly unproffessional by this company...i hav regrets

Giordano — hi

i have not received the watch that i had ordered on nov 24 of,please send the product as early as possible
this the conversation I had with giordano regarding my watch and till date I havent any kind of proper rasistance kindly see to it.

"Dear Aditya,

Thank you very much for your e-mail. We are very dismayed to learn that there had been no follow-up on your case and will immediately contact the Giordano watch distributor in India.

Please accept our apologies for the inconvenience you have experienced.

Best regards,
William Yue

From: Aditya [mailto:[protected]]
Sent: Thursday, January 10, 2008 5:55 PM
To: William Yue
Subject: RE: Complain regarding the Quality

Hello William

This is in reference to your email dated: 18-Dec-2007 about a Giordano watch. I'm yet to hear an update from you / your indian distributor on my complaint. It is very unfortunate for a brand such as yours to have this sort ofa lapse. I will await for a response until the 15-Jan, if not, I intend to take the issue with the consumer forum and register a formal complaint on the same.

I await your reply.

Aditya Ladha

From: William Yue [mailto:[protected]]
Sent: 18 December 2007 07:26
To: 'Aditya Ladha'
Cc: Lily Lai; 'notan'
Subject: RE: Complain regarding the Quality

Dear Aditya Ladha,

Thank you very much for your e-mail. Giordano takes the quality of its products and service very seriously and we will contact the Giordano watch distributor in India immediately to follow up on your case.

Please accept our apologies for the inconvenience you have experienced.

Best regards,
William Yue

From: Aditya Ladha [mailto:[protected]]
Sent: Monday, December 17, 2007 3:58 PM
To: Feed Back
Cc: William Yue
Subject: Complain regarding the Quality


This is in reference to a Giordano watch (model number 119802) purchased from Shopper Stop - Linking Road, Bandra (West), Mumbai on 04/05/2007 and from the very first week I'm facing some or the other kind of technical problem with the same. As yet I have got it repaired three times in seven months from your service centre at Juhu Tara Road, Mumbai. And, Now its digital display is not functional again. I am not looking forward for any kind of compromise by getting it repaired, I want this watch to be replaced with extended one year guarantee or my full money back.

I would appreciate your timely and favourable reply.

Aditya Ladha

CAUTION: This email is intended only for the use of the individual or entity named above and may contain information that is confidential and privileged. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this email is strictly prohibited. If you have received this email in error please notify Ladha Containers immediately by return email and destroy the original message. Any views expressed in this message are those of the individual and may not necessarily reflect the views of Ladha Containers.

Best regards,
Aditya Ladha

Giordano Watches — watch not received

I have ordered fro Giordano watch in the offer " Gift a Giordano" through Tata Card. It has been more than 14 days since I have made the payment.The amount is deducted from my account, I did not even get an intimation regarding the parcel.This is truly disappointing!!!

Hi William,

This is sameer and do agree with the above comments as the watch is not working properly. It is laggaing behind, every time I correct it. Please pay the attention as the working of watch is not proper. This is a kind of abusing the brand name for what people are paying.

This is to bring to your notice that we have found a strand of hair in my watch. This watch was gifted to me by my brother and this holds a special value for me. Its very disturbing to have that thing in my watch.

It would be highly appreciated if you could do the needful.

Silish Thomas

# [protected]
i have a gio watch with something written on the back
it sats.water resistant 14m..wat does that mean?
plz, i would like to know that.
plz email me about the same on [protected]
I too picked up a Giordano watch from Shoppers Stop, Andheri. It worked well for 2 months or so and after that it stopped working. The time keeps lagging behind even after I keep setting it. No wonder they sold it to me for 1/2 the original price of Rs.7000. I did give it to the service center in Juhu to check it. All they did was changed the battery. And now it still has the same problem. It has not been fixed. Its sad to know that there are so many complaints against this brand. I'm going back to the service center tomorrow and see what they have to say about this.
the worst brand i hv ever bought ...frm day 5 frm the date i purchased the watch it is disfunctioning ...nd numerous times i hv given it to the service centre ...but no permanent solution...i would never buy nething from this brand...

Giordano — Need to know service center in Hyderabad


I purchased GIORDANO watch and model number is 1163-02 in Vashi, Mumbai in 2006. But now i need to get strap for that. I have enquired in Hyderabad, but no luck. Iam not getting that strap.Can you please let me know the service center of GIORDANO in hyderabad.

Giordano Mens watch - Deals 4 all — Order Not Received

I have got a scratch card which after reedemed got a Giardano mens watch ..
i sent a DD of 495/- on[protected]. Until then i didn't got any reply at all.
Even the phone nums provided and the complaint box provided in their site are all fake.

I have DD copy i will wait for a week it not i will lodge a complaint as cheating.
Can someone please tell me the address of the Giordano service center in Mumbai...?
Completely Agree. I gifted a Giordano watch to my dad and I bought this from shoppers stop, pacific mall, Gaziabad (authorized dealer-as per their website). However it seems this brand has some standard procedure of malfunctioning. As I read above, this happened to a number of customers- it stops working after couple of days and even after replacing battery it lags behind. There is some serious problem with machine (shockingly we were forced to pay Rs 3000 for a cheap Chinese dump concealed in a brand ). The brand is compromising on it quality. It's really sad to see the attitude of brand towards their customers as well.

PS: There is not even one service center of Giordano watch in Delhi-NCR. Can u buy this?

PPS: It's not even a month and I have warranty card stating 1 year warranty but what's the use of this warranty when there is no service center.

dear sir, i had purchased Giordano D4OO11977 THREE month before, watch has two machinery during running one machinery going to stop many times, strip going to torn & indicator for hour going to peel off, so please take this complaint serious, i am facing three type problem at same time...this is quality standard which is maintain by giordano. my mail id [protected]
i have purchased a giordano watch but it is not working pl let me know the service centre in delhi
Hi Team,

This is to bring to your notice that your watch is defective not working . This watch was gifted to me by my brother and this holds a special value for me. Its very disturbing to have that thing in my watch.

It would be highly appreciated if you could do the needful.

Thanks & regards,
Rahul Iyer

Giordano Watches — Authorised Service centre

I have a Giordano Digital Watch Model No.1143.FL 145.

I had purchsed this watch some years back.

Now, the watch has a broken bazel glass which needs to be replaced.

I need to know the authorised service Centre for Giordano Watch where I can get this replaced.

I had purchased wrist watch of Giordano just one month before & facing some problem that one Dia is not working.
I am looking for service center for repairing the watch.
So kindly reply of this mail & send the address of service center.
I am staying in Delhi & Area pin code is 110018.

Waring for reply ...

Manish Verma
I bought the giordano watch online but its not working since first day
Kindly provide me the address of.authorised service center

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