[Resolved]  Girias — POOR SERVICE

Am not happy with the service provided by Girias - Coimbatore x-cut road showroom manager.
I had purchased Samsung refrigerator and Samsung washing machine for which they had provided me a diwali gift of reebok sunglass. I got the sunglass while they deliver me the product.
The sunglass of reebok is a damaged one(in the glass both the glass in a different color) and we can't use this for an purpose. I called them and informed that the glass is damaged and would like to change, they told me to bring after diwali. I went last week and show them the condition and he told me in a rough voice that he can't change the glass b'cos i had come very late after diwali. I did not speak anything and i kept my sun glass there itself and came.

Apart from sunglass, they should provide me the gift of steam iron box for which they told me they dont have stock.

I will never suggest anyone to go and purchase in Girias.

Karthick R
[protected]

I have purchased a Whirlpool microwave oven from Girias Malleswaram branch, Bangalore making payment on[protected]. They gave me invoice dated[protected]. Since then I visited their shop almost on a daily basis. They were saying absurd reasons like "no stock", "yet to receive item from company" etc. At the time of getting quotation they promised free home delivery within 2 days. I made several phone calls and finally the item was delivered yesterday (07/08/2014 at 10 : 45 PM !!!). Again the delivery man charged me Rs 100/- even though free delivery was promised. See how horrible service it is. I strongly recommend all my friends not to consider purchasing anything from these fellows, especially when payment is made in advance. I am thinking of giving a complaint to Whirlpool to de-list Girias from selling their items.