[Resolved]  Girias Domlur — BAD SERVICE

Hi,
I purchased a Whirlphool Refrigirator from Girias Domlur. I wanted a delivery on some perticular day.
Though other dealers given better price, i preffered to buy from Girias.
I asked them to check the stock and confirm the delivery. they said 2 nos available and they ensured delivery time.
Once the invoice raised, they said they will send it with vehicle little later. We waited till 10-30PM and called, they said there was only one piece in stock and they found some damage. They also said they will deliver next day moring getting it from other show room.
Next day after o much of follow ups, they delivered but a DEMO PIECE. one could see lot of dirt, finger prints and tapes were removed. while taking Demo, i noticed serial number and the same machine was deliverd. I was totally unhappy and asked them to cancell the deal and return my money. Immediately they replaced with one more piece.
Earlier Girias was known for the Trust, competative price and service. I feel they are loosing all these day by day. Most of the other dealers are offering same prices and much better services.