GMS Express — Non-Delivery of courier

Address:

South Goa, Goa

Kindly Refer to my tracking id[protected], My sister had sent me rakhi via GMS Express, which was suppose to be deliver letest by 31st july 2012. But when i tried to find contact no of GMS at goa on net i got [protected] which is a landline no which was always switched off. There were no response from Jhansi office also, after so much of effort made by my sister at jhansi on 2nd of august, they gave her one contact no [protected] of GMS representative at GOA, When she talk to them, they ignored her and told address provided is wrong, when i talk to they told will see. and the person from GMS came on 6th of august to deliver the same, when i asked the region of being late, he told i have many other delivery also, and i don't care you receive it or not, then i didnot receive it because it was of no use. Kindly advise me.