[Resolved] Godrej — defective products

[Resolved] Godrej — defective products

G girish purohit from Mumbai, Maharashtra

i had puchased refreigerator from rahi electronics on 30th june 2004.within ten months the refrigerator parts was damaged .They changed the pcbp sensor and i reqested for change the piece but they said that the piece is in warranty so we will change the parts of it. After that the fan was damaged they charged me Rs600 for it.drain tray was changed 2-3 times charged Rs150each.in between i faced many problems in this product like changing of fuse,gas refilling. after some time compresor was damaged so it was changed it was not charged because it was it was in AMC but then also sound was comming from it and it mentioned to the to the technician.After two days the full refrigerator was not working.Again i had complain the company and technician had come and technician estimated me Rs 942 for drain tray and eop59 which is not covered in AMC.So what should i do to rid of this problem so please guide me.i hope you will help me as soon as possible i will be waiting for your reply. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Jugal Barik

from New Delhi, Janakpuri, Delhi

Dear Mr.Kamat

As per our telephonic conversation on Friday dated 22nd April, 2011 regarding Good Knight (Liquid) is not at all working, the batch number of the product is L25110, Mfg. date. 12/2010, Registration No- CIR-48, 420/2004.

I bought 2 Good Knight mosquito liquid from Agarwal Mart, Janakpuri, New Delhi in 1 month before and the full amount of liquid is still there, when it on no response for mosquito removing inside the room.

Kindly do the needful as early as possible.

Regards

Jugal Barik

WZ-72, First Floor

C/o. Bharat Tent House,

Possangipur,

New Delhi – 110058

Mobile – [protected]

sunilbshah

from Ahmedabad, Gujarat

Godrej — defective product

Godrej Airconditioner bought in 2009, had problem in 2010 with pcb and fan and motor after one year for we had to pay 3700 rs.for its replacement .In this also, ahmedabad service center quotes rs.10000, for which we paid rs.3700 due to interest taken by Mr.Rajan ,mumbai goderj AC head.Than again in 2011 sept. 5th again problem with pcb, and machine not working for which technicians came to our place 4 to 5 times, but not able to resolve it.When we talked to Mr.Rupesh bhagat, branch manager, Godrej, he told us to keep patience , doing nothing for customer .he is not at all worried for customer.
we feel that defective model was given to us by company.
Company like Godrej is having such practice and such employees like Mr.Bhagat wont stand in market.