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Godrej Interio Complaints & Reviews

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Last updated Feb 6, 2024
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Godrej Interio reviews & complaints(1527)

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M
M B tech
Feb 6, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
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Non- delivery of Product (Target 104 work desk)

Address:Mumbai , Maharashtra, India

I have purchased one "Target 104 Work desk, Dark walnut Color" from Godrej Interio official website, " https://www.godrejinterio.com " dated on 15th January, 2024 with complete Pre-paid payment of ₹19, 129. The product was supposed to be delivered by 25th January, 2024. Yet since the product has not been delivered and whenever tried to reach customer support it has been told that product will be delivered soon but I have never been contacted...
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R
reddygedi
from Pune, Maharashtra
Jan 19, 2024
Jan 20, 2024
This thread was updated on Jan 20, 2024
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StorEase 2-Door Steel Locker Unit

I had ordered a Steel Almirah, as per the tracking, it is showing as the item delivered, but I did not receive the item. my order ID is :[protected]

ITEM NOT DELIVERED BUT STATUS SHOWING DELIVERED...
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S
Subho28
from Kolkata, West Bengal
Jan 5, 2024
Jan 6, 2024
This thread was updated on Jan 6, 2024
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Almirah Installation Delay

I Sudipta Chakraborty(Ph no [protected]) purchased an almirah from (83/1, BT Road, Tobin Road Sonar Tori Apartment, Ground Floor, And, opposite Pantaloons, 1st Floor, Baranagar, West Bengal 700090) this Godrej interio outlet and my experience is really worse. They are really unprofessional and don't know how to deal with the customers. They keep on transferring their responsibility to sales, engineer, delivery, installation team but no one...
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A
Arindom Baidya
Jan 5, 2024
Jan 6, 2024
This thread was updated on Jan 6, 2024
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Send a different item then the one ordered.

I ordered a 2-door Slimline Russet colour almirah. I ordered based pictures available on website both mobile and computer.

1) I already have a Russet color almirah, and the one they delivered has a different color.
2) The door colour that was installed is quite different from the one advertised on the website. (see attached image)
3) The colour of the door is not ever similar to the one they displayed on email....
+3 photos
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M
maniCBRE
Dec 6, 2023
Dec 7, 2023
This thread was updated on Dec 7, 2023
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Godrej Interio Steel Almirah with the Order ID #673639415594

Address:www.godrejinterio.com
Website:www.godrejinterio.com

My name is Mani Singh and I am writing to express my absolute disdain for the disgraceful service provided by Godrej Interio's online platform.

I placed an order for a Godrej Interio Steel Almirah with the Order ID #[protected] on Monday, 30 October 2023. The expected delivery date, as per your seemingly fictional promises, was 11 November 2023. Lo and behold, my order waltzed its way to me on 23 November 2023, a full twelve...
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D
Diag
Dec 2, 2023
Dec 4, 2023
This thread was updated on Dec 4, 2023
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Defected Dining table

I bought a dining table set in June' 23 and since then I have been complaining that the table has a defect. Numerous times I have called the customer care but still no response. This is not the type of customer service expected from such a reputed company. I have been to the store, written to them, called them, requested them but no action have been taken. I want the customer service team to contact me asap as its been almost an year now....
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T
Tanuj0715
from Delhi, Delhi
Dec 1, 2023
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Godrej Interio Almirah Installation Issue_D2911934567

Address:Delhi

I have purchased the Almirah and after few days the almirah has arrived, but no one has informed me the person who is going to come, and install will be different. Now, after raising the request (your call center is pathetic, spoken with a guy named Faisal) no resolution has been given. I had applied from my office to install it but you don't have a timeline. Today I have got a call from your installation guy but now he is not picking the...
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A
aaramesh71
from Agartala, Tripura
Nov 17, 2023
Nov 17, 2023
This thread was updated on Nov 17, 2023
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Mattress order not delivered

Address:C-56, ONGC South Colony, Agartala - 799014

I ordered a matress for Rs.23000/- on 08.10.2023 with order No[protected] in which delivery date was 11.11.2023. Till date no product is delivered to me at Agartala. The status is order confirmed....
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M
Mallesh kurva
Oct 29, 2023
Nov 1, 2023
This thread was updated on Nov 1, 2023
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Godrej interio Slimline wardrobe 2 almirah

Address:Main road jalahalli Dist Raichur 584116

I have ordered godrej interio Slimline wardrobe 2 door almairh from Amazon. Even after the delivery of the product no one came for installation of the product as per promise provided by the while ordering the product. Even after calling customer care number so many times no one is responding
Kindly resolve the issue...
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S
Shrikant2899
Oct 26, 2023
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Bus not on on last stop

KDMT Nivasi vibhag last bus 12:55 am from Dombivli station route no 55 is not going on last Nivasi vibhag bus stop. From mamta hospital it going direct to kalayn without informing passangers and Arguing at this stop.
Request to take action on same....
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K
Karthikks1
Oct 11, 2023
Oct 22, 2023
This thread was updated on Oct 22, 2023
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Product undelivered

Hi,

I have ordered[protected] for Storwel® M2 Steel Almirah 2 Door, Spring Blue on 17th Sep. The delivery date is mentioned as 7th of Oct, but still not delivered.

Have called the call center many times but they are keep on saying the same think that they did not get update from the Sales Team.

I really had a good faith in Godrej but now the level of satisfaction is down to the bottom.br...
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J
jay0011
from CHANDRAPUR, Maharashtra
Oct 2, 2023
Oct 5, 2023
This thread was updated on Oct 5, 2023
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Godrej kitchen trolly

After 2 yrs o[censored]se starts rusting.Even customer supports says that its due to acidic reaction but as per my knoweldege ur trolley is made up of stainless steal and its non corossive.If it is occure then all should get rusted but only one among them is starts rust.It clearaly shows that it is the manufacturing defect might be their. Custome support is not going to support well.If we buying the product by giving twice money as compared to other...
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V
Venkatarangan Anand
Sep 29, 2023
Sep 30, 2023
This thread was updated on Sep 30, 2023
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The staff at Godrej Interio Mysuru, Kuvempunagar

Address:Mysuru

We visited Godrej Interio Showroom at Kuvempu Nagar in Mysuru to seek information on the modular Kitchen. When we sought a rough budget offer for our layout, the staff behaved harsh and were arguing baselessly with us.
Two of them (gents) joined one after the other in a high voice like trying to attack us defending their stand. Their behavior is unacceptable. I request Godrej management to take appropriate action on them....
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S
Saurabh.bhattacharyya1
from Navi Mumbai, Maharashtra
Sep 7, 2023
Sep 8, 2023
This thread was updated on Sep 8, 2023
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Delivery not received

Website:www.godrejinterio.com

I have ordered for a Godrej Tufty Chair from https://www.godrejinterio.com/ on 3rd September 2023. I have paid Rs 16175/- (price of chair+1 year extended warranty) from their portal. The promised delivery date was 6th September. Till now I have not received the delivery. I have called their customer care twice but there is no positive response. They are asking for another 24 hours for the status update. This is not acceptable. If they can...
+1 photos
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D
Dr pankaj sharma chd
Aug 27, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
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Damaged products delivered and not picking up to replace.

Hi,
ISSUE:: we purchased furniture from the Godrej company, but surprise and shocking that all damaged products delivered to us and now no one is bothered to attend and take actions on our calls and complaint. Full payment is taken and paid. No service team is ready to pick the damaged product saying today we cannot pick and tomorrow is Sunday and will look into shortly. They are not picking calls. Sir such issues from a big brand...
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A
AnuragChopra3110
Aug 22, 2023
Aug 23, 2023
This thread was updated on Aug 23, 2023
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Wrong Product Sent

I ordered a Glass top table from Godrej Interio Website but was delivered a Woodtop table.
I asked the delivery guys to take back the table which they did but no one answered my call at Godrej Interio Customer Care.
On writing an email they came back saying that the product is correct but their Website had the wrong details about the product.
Now after numberous email and calls(where I have to explain the situation...
+1 photos
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SIVA Vishnubhatla
Aug 8, 2023
Aug 13, 2023
This thread was updated on Aug 13, 2023
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No info on delivery of the product Order No.545816413087

Address:Spring leaf tower, Lokhandwala town ship, Kandivali east east

I ordered Slimline 3 Door Steel Almirah with Locker, OHU, Russet through Godrej website and made full payment on 29.06.23. However, no response till now about delivery of the product, no update in website to track, no information when contacted customer care and no response to mails.
Very pathetic service and had bad experience in dealing with Godrej....
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S
Sravya Santosh Bodapati
Aug 3, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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3 seater sofa uninstalled due to inappropriate spare parts

Address:Godrej Interio website

I ordered one 3 seater sofa from their ecommerce website and they could not install it as the spare parts which came with the box didn't fix the set, so the technician said they would place an order for suitable spare parts which would be coming from Mumbai. It has been 10 days since and there has been not a single email on the status. Everytime the customer care guys say order has been placed but there is no dispatch details. Also, we have...
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D
dukenandi
from Kolkata, West Bengal
Jul 27, 2023
Jul 30, 2023
This thread was updated on Jul 30, 2023
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Delivery Failure Order ID 556805534506

Please note that before placing the order, I specifically informed Godrej interio sales that the purchase is for the occasion of marriage in my family and delivery must be within 27/07/23. Godrej had confirmed delivery by 27/07/23 vide mail dated 10/07/23 and instructed me to place the order and share the order ID immediately. As per their instructions, I placed the order from their website with full amount Rs 27919/- paid on same day ie...
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T
Tushar Gwal
Jul 24, 2023
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OrderID: 546376173774 - Not Refunding Payment

Address:Varanasi

Dear Sir,

On June 22nd, I booked a bed for my father Sunil Kumar Gwal through the Interio website. Due to the extended delivery time, I promptly canceled the order. However, it has now been a month since the cancellation, and I have not received any refund.

Over the past week, I have been in continuous communication with Interio's sales team, specifically Kajal, who has informed me on multiple occasions that...
+2 photos
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