Godrej Interio Customer Care
Godrej & Boyce Manufacturing Company Limited
Customer satisfaction rating: 7%
Submit a Complaint
783
COMPLAINTS

Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

TwitterFacebookLinkedInYoutube
Address
Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
56
31


Customer satisfaction rating
7%
Complaints
783
Pending
117
Resolved
32
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Godrej Interio related photos (85)

Complaints with pictures are more trusted and informative    View all

Godrej Interio Customer Care related pictures (85)

Godrej Interio Complaints & Reviews

Sort by:

Godrej Interio — Gedrej Interio Mattress- Size and shape issue, Back ache

 Ashish Kumar vishnoi on Jan 12, 2017
I purchased a godrej interio mattress size 6"-6.3" 4-6 months back from a local dealer "UP Handloom, Sector-18, Noida Contact No.09811678166

The Mattress now losing its shape and not fitted on the bed and also create problem of discomfort and back ache. we approached the dealer and Godrej Sale support person- (contact-088829-12950) for last 4 month and both are not resolve the problem or replacement the mattress. Please Help..

Regards
Ashish kumar
Sec-49, Noida
Contact-9312748555...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Helix Coffee Table

 kajal_gada on Jan 9, 2017
Dear Sir/Madam,

A helix coffee table (Sales Order No 986262 dated 27/6/2016) was purchased from Bhagirath Interiors Godrej Interio (Invoice No 2001) on 6 th July 2016. The table was received with manufacturing defects of welding and scratches on the glass top. The same was replaced on complaint.

Thereafter another complaint was made for shaky legs and the technician visited on 2 nd October 2016. The nut bolt of the table were fastened well.

Yet another complaint was registered on 29 th November 2016 for the leg which came off the table and separated...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Wardrobe

 Rutuka on Jan 5, 2017
Booking of 2 slimline (darkwood) wardrobes worth INR 45208/-was placed on 11-12-2016 with planned delivery schedule of 2 weeks. 50% (22000/-) advance payment by cheque was completed with confirmation call for the balance amount to be made by the sales person when the shipment would arrive at the warehouse.
follow up call for the delivery was made post 1st week for which the revert was, "your order will be delivered within 3-4 days". Post 3-4 days again follow up call was made with similar reply. on 25th Dec, Sunday again a follow up call with the revert of " your order will be delivered on...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Mattress Swing 5

 Atanu_Chattapadhyay on Jan 4, 2017
I have bought a swing 5 mattress from Godrej dealer, after using 4-5 month its looks like fault on it. I have communicate with them as it has one year warranty. 1st they said you should communicate with dealer, when goes to dealer they told they will contact. After few days and continue multiple followup, one person from godrej came for inspection and checked it. He clearly told me that yest it is faulty and we will replace it. but on that time I have to moved kolkata from Noida, they need one month for replcement. So they told me we did inspection. you no need to worry, after reaching kolkata just...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej — Complaint for washing machine is pending since 2 months.

 yash1925 on Jan 2, 2017
The drain system of the washing machine is not functioning since 2 months. We filed ourcomplaint in the customer service office of godrej but their response was not at all satisfactory. They sent their service guy, he checked the washing machine and said that some part needs to be changed and said he'll be coming with the concerned part in a week but he didn't. We again called the customer service office and again they sent their guy, that guy also came and returned without repairing the concerned problem. 3 days back when i called their customer srvice office they said that we denied to get the...
Complaint comments  Read comments [4]Complaint category Washing Machines

Godrej Interio — Four Door Wardrobe

 rohitbp on Dec 29, 2016
I (Rohit Patil) had visited your Godrej Interio Office at Godrej & Boyce Manufacturing Co. Ltd. Pirojshanagar, Vikhroli.

On 27th November I made a down payment of Rs.23, 424/- by cheque to order a Four door wardrobe. I was assured that the delivery of the same would take place in 15 to 20 days.

• 20 days after, I was informed that delivery would be delayed by 5 days due to some internal issues.
• Last week I was promised that the delivery would be done within a week.
• Till the date the wardrobe is not delivered.
• Today I again called...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Assembly of Godrej Interio Double Bed

 avigt20 on Dec 28, 2016
Dear Sir,

I have received another sms via TM-WAYSMS (from mobile number 8552992211) and not from BZ-GODREJ. It states

QUOTE

Sir/Madam, Thank you for your feedback & co operation. Your call is being closed. Further help call 8552992211. Godrej Authorised Service Provider

UNQUOTE

Kindly confirm that my call P2712278799 has been treated as closed 2nd time without any reason or action from Godrej side.

Previous email: @ 10:16 am 28.12.2016 to interio@godrej.com.

Dear Sir

I have...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Delay in Kitchen Installation

 Krish Sun on Dec 22, 2016
Hello Sir,

I have ordered a modular kitchen unit from Godrej Interio from your authorized dealer in Bangalore called Sarada Agencies.

My Order number is SAB/QTN/16-17/047.

The total cost asked from me for the modular kitchen is 183000 rupees. I have already paid amount of 90000 rupees as an advance payment.
The order was made on Nov 6th 2016. I was told that kitchen will be installed on December 3rd or 9th.

It’s been more than 7 weeks that I have not received the kitchen unit.
I have planned to do Grihapravesh Pooja for...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Supply of furnitures

 mkjayadevan on Dec 14, 2016
Union bank of india nemmara br, palakkad kerala has ordered for table and chair two weeks before. Local agency is das agency and they informed us that supply will take one month.
Request for intervention for supply of furniture immediately.
Ours is a nationalised bank and can purchase only branded items. Das agency, palakkad is not all interested for immediate supply...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Godrej Mattresses-- Defective

 binod.kumar on Dec 10, 2016
We purchase Godrej products for thier quality and good after sales service. This carries guaranty of 10 years.keeping this in mind, we bought one Godrej mattresses on July 2016 from nala road, Patna. after one month black spot started in one place in mattress and spreaded across mattress. hence we registered our first complaint vide number X1211197868 dtd. 12.11.2016. Your technician visited us kindly and assured a replacement within 3 days . Thereafter calls continued and one fine day on 07.03.2015, I received an email that the call is complete, without any change of mattress and they wil not change...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Non Delivery of the Purchased Squadro Queen Bed HE/16-17/0314 dated 13/11/2016

 rrthakur on Dec 7, 2016
Dear Sir,
I have purchased a Godrej make Squadro Queen Bed vide invoice no. HE/16-17/0314 dated 13/11/2016 from Godrej showroom - HOME ELEGANCE, Home Furniture: 16/5, Nr. Old Faridabad Chowk, Mathura Road, Fbd - 121002. Please not that this invoice was generated one day after the purchase of bed and the the showroom personnel handed over me the order confirmation form no. 3752 dated 12/11/2016 after getting full payment. The company delivered the bed in packet form on dated 24/11/2016. Two days after this when the godrej personnel reached my house to install this bed found that 02 nos. of...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Problem with godrej zurina king bed

 jitendra0022@yahoo.com on Dec 2, 2016
Not resolved till date.
Mail to : p sinha
Cc:debi prasad jena, interio@godrej.com

Dear sir/madam,

I had purchased a godrej zurina king bed invoice no.560 dated 17.09.2015 from your authorised godrej dealer m/s raj furniture, jajpur k road, jajpur odisha. After installation, i found some shearing/twisting and in the frame structure of the bed. All other parts seems good. With passage of time, i noticed that the problem aggravated and difficult to prevent the bulging. I booked a complaint via your toll free no. I explained the problem
Please find...
Complaint comments  Read comments [4]Complaint category Furniture

Godrej Interio — Delayed delivery of ordered furniture for marriage ceremony

 astikdev on Nov 30, 2016
Dear Sir,

I am surprised to inform that I have ordered on 22.08.2016 for the following items to your dealer M/s Glory Furnishers Pvt. Ltd. Taldanga, G.T. Road, Chinsurah, West Bengal for its delivery on 27.11.2016 and paid full amount on 18.11.2016.

The items are:
1.Sqadro King size Bed not yet delivered
2.Sqadro Premium Dressing Table
3.Sqadro Bed side Table not yet delivered
4.Hero Matress and
5.Slim line Blend Almirah Colour -215 Text purple but wrong delivery of colour 221

Only three items, Sqadro Premium Dressing...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Dinning Table

 Anil Kumar Deshwal on Nov 22, 2016
Corner piece joining the vertical with the horizontal of my Dinning Table has broken . Some circular peds glued to glass top has also separated & bolts have come out. Table has become unstable. Please arrange to get the same repaired. Usual charges will be paid.

Anil Kumar; 469-A; Nambari Railway Officers Colony Maligaon Guwahati-11
Mob. 9957556205...
Complaint comments  Read comments Complaint category Products & Services

Godrej — Substandard quality and extremely poor service

 Tushar Prakash on Nov 20, 2016
I bought a dining table with a marble top from godrej interio. The marble top was broken from the corner so a month later i received a new table top. This wasn't broken but after the technician left i noticed the surface had numerous fine circular scratches in arcs indicating that the equipment used to polish the marble had left those. Moreover, the technician that delivered and installed the second table top did not take the first one with him. He said someone from the warehouse will come and take it.

I contacted the godrej customer care twice regarding this. They said a technician...
Complaint comments  Read comments Complaint category Products & Services

Godrej Interio — To attend to my cupboard to lock and unloack

 kaveri hariharan on Nov 15, 2016
Dear sir. The slimline locker body delivered by godrej interio on 22/5/2016. Since then this is the third time i am calling for the technician to rectify the fault in my locking and unlocking devise. Now the current reason for immediate action from your technician. All my passbook and cash locked up in the above cupboard since sunday evening. My first complaint call made yesterday at 10.15 morning indicating the urgency to attend giving the reason for opening the cupboard. Till now 4 times called your customer care number 18002671122. If this time the failure of opening the cupboard takes place,...
Complaint comments  Read comments Complaint category Other

Godrej Interio — Assembling of centre table/dining table

 ashdubey on Nov 14, 2016
I registered a query for assembling godrej interio dining table and centre table through customer care on 3rd nov-2016. Then i received call and appointment for saturday evening that is for 5th november was fixed. A charge of rs 900/- was told to me would be charged. A person came in the evening and after seeing both the items (Centre table and dining table) informed me that he is not having the required machine to assemble the same and will come on next dat i. E. Sunday with the machine. He also told that charges would be different that his boss will tell on sunday. On sunday no call came from...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Modular kitchen tollygunge

 Gargi1987 on Nov 8, 2016
I ordered a modular kitchen for my tollygunje flat from godrej interio chowrasta more behala. I am highly disappointed with the service. They took wrong measurement, provided with crap materials and misfitted everything. Its 4th months running and the issue is not resolved. They have taken the full payment. There are numerous false promises and harassment. As a customer i am fed up and want to take it upto consumer forum or legal action....
Complaint comments  Read comments Complaint category Other

Godrej — Washing machine stopped working

 Sam.goel on Nov 3, 2016
I was using a fully automatic washing machine of godrej company, I purchased it 4 years back, suddenly it stopped working and then I called an executive from godrej company, he told me that some part of the machine is damaged and he took that part but from last one month they have not returned I have asked them for a new part but they are not picking my phone's neither replying me on e-mails, I am suffering from lot of inconvenience from last one month they are not doing anything to resolve my problem they are very negligent, I appeal you to help me in the best possible way. And I want my machine...
Complaint comments  Read comments [3]Complaint category Washing Machines

Godrej Interio — Worst after sale service and substandard quality

 Bhavna Batra on Nov 1, 2016
Ironically, india's largest furniture brand has the worst quality & after sale service. i bought a glass center table of godrej in the year 2014, new delhi. within a year the leg of the table came off. after repeated calls it was repaired. however, since last 3 months again, that problem has resurfaced and even after calling the customer care endless times there has been no resolution. nobody even cared to visit.
Over the phone they say that our technician will come and replace the nut bolt and the problem will be addressed. but its been 3 months now and so far there is no cooperation from...
Complaint comments  Read comments Complaint category Furniture

Recently Discussed

(2 minutes ago)
Toyota
Innova Crysta Tyres
(5 minutes ago)
Club Mahindra Holidays
Refund of Payment.
(6 minutes ago)
Mts
disconnection of postpaid service
(7 minutes ago)
Tanishq
Cheating
(9 minutes ago)
Reliance Netconnect
FORGOT DATA CARD NUMBER

Featured Complaints