Godrej Interio Customer Care
Godrej & Boyce Manufacturing Company Limited
Customer satisfaction rating: 6%
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927
COMPLAINTS

Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

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Address
Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

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Toll-free:
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105
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56


Customer satisfaction rating
6%
Complaints
927
Pending
82
Resolved
35
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Godrej Interio Complaints & Reviews

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Godrej Interio — godrej interio squadro beds lamination out within 8months of purchase and not providing proper after sales service and harrasement

 Sudipta Das Karmakar on Nov 16, 2017
Well.. Sharing a very bad experience which i am having with godrej interio. No doubt it has a wide range of products to re-define our room decor. But i am sorry to say but its 'after sales service' is a disaster. I purchased a squadro king size bed, squadro dresser and two slimline almirah on 16th december 2016. From july 2017 the lamination of the bed's headboard started coming out. As per my complain i got a call no 425271 on 6th september 2017 and i was being told that it will take macimum one month to get it replaced. After one month i called them, mailed intetio care. But no positive answer...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej — rust on door

 aditya@1234 on Nov 15, 2017
I have bought godrej single door refrigerator on 2010, which is having a warranty of ten years. The door started rusting and it increases in other parts of refrigirator also.
The details are as follows

1-purchase date - 26/04/2010
2- name - ambrish kumar singh
3- product - ref-gde 19 c2 brushed steel (Godrej)
4- mobile - [protected]

The team has taken action but.. I am not satisfied with your team and there is no confirmation call or mail to me and you say that the problenm is resolved. My refrigerator's door rusted and its look vey bad. Please...
Complaint comments  Read comments [1]Complaint category Refrigerators

Godrej Interio — office chairs

 Onil Bhatnagar on Nov 14, 2017
Chairs need repair, we are having office table and 3 fixed chairs and one revolving chair. Hardware problem β€”

Synergic systems,
7/24, site 2, industrial area, opp karhera bijlighar,
Mohan nagar, ghaziabad - 201007

E-mail: syner07@gmail.com
[protected]...
Complaint comments  Read comments [1]Complaint category Business & Finances

Godrej Interio — undue delay in delivery of kreation/rose chairs

 Ravi Krishnamurthi on Nov 12, 2017
I had booked for kreation wardrobe and 6 nos of rose chairs from patel furnishers on 8-10-17 with 10 k advance vide booking number 0016348. I was given a written commitment that the material will be delivered in 3-4 weeks. This is now 5 weeks, still no sight of delivery. Within one week of booking i was told to deposit for the full payment for the chairs which also i did, however nether the chairs nor the kreation wardrobe is to arrive,

I am shocked and stunned by the customer service given before even the delivery of the materiel. No one wants to give/commit the correct date of...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — godrej slimline blend

 Rudrodeep on Nov 12, 2017
Recently brought godrej slimline blend order no. 76424, invoice no. 14i/11023493, installed on 10th nov. Product is full of scratches, paint chipped off and side damaged, dented and tampered. Please look into urgently and with priority. Highly disappointed after paying 41k for this damaged product. Also, it appears that the installation team assembled this very poorly and left impression in form of scratches which was only discover when taking a closer look at it....
Complaint comments  Read comments [2]Complaint category Furniture

Godrej Interio — very bad quality and bad experience with service

 ankur_rungta on Nov 12, 2017
Hi,

I have very bad experience with product and service of godrej interio.

Last year i bought a central table from godrej interio in bangalore which costed more than normal but because of the brand name i went for that.in feb this year it got broken and it took 2 weeks for the service person to correct it. Two months before it got broken again, one of the leg got detached from it. I called the customer care and a person came to our house. He said he will bring the parts and will come tomorrow and fix it. When i said that it is under warranty he said that then it will...
Complaint comments  Read comments [2]Complaint category Furniture

Godrej Interio — promised and not compensated for my losses

 santy2008017 on Nov 12, 2017
I booked godrej interio vide so no. Woa000062 from a store in gachibowli hyderabad on 16th june 2017.
I was told at the time of booking that i would receive the item within a month.

I clearly mentioned that this booking is being done for my new house which i want to put up for rent as soon as possible and they kept on giving me assurance that the max time that would take for the delivery is 1 month.
Bound by the assurance i went ahead with the booking.

I lost around 2 months of rest for these people which amounts to around 50k rupees.

I...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — delivered incomplete and damaged product, thus spoiled the schedule of a plan towards wedding gift.

 Tapan Kumar Bhattacharyay on Nov 12, 2017
I have booked a wardrobe (Creation model) along with 4 doors and 2 drawer for the purpose of my daughter's marriage from godrej interio store run by franchisee "eastman" (Address : adya pearl, 1st floor ; 279/a, n. S. C. Bose road ; garia ; kolkata-700047 ; w. B.) on 24th september'2017 against 100 % payment ;
Though i was informed by the shop and their delivery unit, that all materials are ready with them and they are going to delivered on 7/11/17, but surprise to noted that, in two occasions i. E. 7/11 & 11/11 they could delivered only in incomplete manner (Without 2 nos. Drawer) along...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — non delivery of product after 2 and half months till date

 Sourav Chatterjee on Nov 11, 2017
Purchased godrej kreation wadrobe from your bt road branch, kolkata, west bengal on 3rd september. Unfortunately it is not yet delivered. Order no 98392 and 98393 net worth more than 1 lakh. Still waiting to get it delivered. Called the store multiple times but of no use. They told it will be delivered within 6 weeks maximum but even after 9 weeks it is not delivered. Completely clueless where to approach for this matter.
Pathetic service. Will not visit them and not recommend any one....
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — slide and store plus

 Khuzan on Nov 11, 2017
This is khuzan dastoor
Mobile no [protected]

I have purchased a sliding door wardrobe from godrej interio fort outlet in oct 2016. Order no 0029369. Installation was done in jan 2017 as per our request. From the time the installation has been done there has been numerous problems.
Dents everywhere, we said that's fine, the shelves inside fell once on my head on complaining they came and bolted them.
Finishing not as per the standards, there are so many dirty impressions which just docent go. We were told that by cleaning.
There are so many other small...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — complaint no j0911221849 steel wardrobe purchased from the godrej authorised dealer. damaged by the dealer's personnel

 Dr Mahendra Kumar Anand on Nov 9, 2017
We had purchased a steel wardrobe from m/s geejgadiya & brothers, 132-132a, sultan nagar, gujar ki thadi jaipur, on 23-10-2017 vide bill no a-68 dated 23-10-2017 for rs 26500/-

For delivering the wardrobe at first floor of our house, an amount of rs 1000/- was charged extra from us and was damaged in the process.

The personnel sent by the dealer damaged the wardrobe and the dealer was informed immediately but the dealer has stopped bothering and the brand new wardrobe's lock is not getting properly operational.
After waiting reasonably we today registered a formal...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — defect in supplied aristocrat sofa

 rajeev323 on Nov 9, 2017
Dear sir/madam
I have purchased in godrej aristocrat sofa in april 2017 from your alambagh lucknow authorized dealer. At the time of receiving i have clearly mentioned to your engineer that defect, but after a lapse of 6 months no body attend the defect. Very hopeless dealer at your lucknow centerat least dealer have ethical, and moral value to deal with the customer....
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — not deliver my order

 shyam89647 on Nov 7, 2017
Sir i book some product in your dealer balsaarra live at begusari on june
2017. I have already paid rs 2.5 lakh but till dt not a single item delivered at our end. More than hundred times i follow up in dealer and your patna warehouse but dealer is not taking any response at all. Please look the matter

Shyam kamal choudhary
Purnea
Ph-[protected]...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — installation not done after 1.5 year of purchasing

 BikashKM on Nov 7, 2017
It is regd. Invoice no : 80i 24224434. After first installation we found few scratches and requested for door replacement. The replacement item has come couple of month before. After 1.5 years of purchasing the product, installation not done yet. I called several times in your customer care to send technician for installation but no one come yet.

Last call i made on 30th october to your customer care and they were confirming β€Žto that "within 48 hour technician will come". But nobody come yet.

This is very disappointing and it is not the professional approach. We...
Complaint comments  Read comments [1]Complaint category Other

Godrej Interio — modular pu shutter kitchen

 Prasad rao1958 on Nov 6, 2017
We have placed order for pu modular kitchen to m/s v green furnitures & fixtures at gachbowli, hyderabad ([protected]) as per the recommendations of mr sujit, rm godrej interio at hyderabad ([protected]) on 22nd july 2017 for modular kitchen at our new apartment b903, niharoka exotica, khajaguda, behind dps, hyderabad at invoice amount rs 1, 80, 000. We have paid rs 1, 50, 000 as davce. The delivery should be 2 months. But, till dated they have not supplied door etc. We are not getting correct information. They have not even lift phones. I request godrej to look into it immediately and do needful...
Complaint comments  Read comments [2]Complaint category Furniture

Godrej Interio — delay in delivery & installation

 Starprakash on Nov 4, 2017
I trust this is not the way that godrej company wishes to conduct business with valued customers β€”
One of your dealers named pragati galleria have committed to deliver the furniture products on time for our upcoming hospital in bangalore but failed to do so and put us in critical situation where we are running the hospital without any furniture's, which is leading to lose our revenue as well as losing the brand value.
I have been with you since the company was founded and have never encountered such treatment before. I here by request you take a serious action against the same...
Complaint comments  Read comments [1]Complaint category Hospitals

Godrej Interio — radiance dining chairs

 TuraBhowmick_CC on Nov 3, 2017
I had raised a complaint regarding the rusting of dinning table chairs (Radiance dinning chair) on 15th july 2017. (The product is under warranty when the complaint was raised)
Technician had visited us within 2 days and after verification confirmed that all the chairs have started rusting. Godrej interio call no # k[protected]. I received an sms on 21st july stating that the material would be delivered within 21-30 days. However when the replacement was not delivered, i tried to follow up (Last week of august) and again on 9th september 2017 with alert security (Authorized service provider),...
Complaint comments  Read comments [2]Complaint category Furniture

Godrej Interio — delay in supplying the wardrobe units

 madover on Nov 3, 2017
I had ordered the wardrobes more than two months ago, paid the full amount but the company is not delivering the units. When i call no one is picking the phone. If anyone picks the phone they are very rude and abusive. It looks like they do not have the item and they may not deliver the item. One lady told me that she would not deliver the item for the next two years. I do not want to wait for two years. Please cancel my order and refund the amount....
Complaint comments  Read comments [8]Complaint category Furniture

Godrej Interio — item is partially delivered and delivered item is defective

 jayakrishna k on Nov 2, 2017
Hi,

My name is jayakrishna and i purchased one steel wardrobe from godrej store on 26/09/17 from visakhapatnam (Lic building near complex). My registered mobile number [protected] for checking order.

My first bad experience is with inside locker, where the locker door was not closing and locking was not done properly. I raised a complaint and asked to come on saturday. But i literally called 10 times to get the service person from morning (I called 2 times to customer care also), atlast in the evening 6 pm the service person came and repaired it. Here my question is...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — non replacement of modular kitchen

 P G Thomas on Nov 1, 2017
I booked a modular kitchen unit through kitchen decor kottayam on 30.12.2016. I was promised that the unit will be installed by the last week of february 2017. After repeated calling their office, the unit was delivered part by part by last week of june 2017. On installation i found that the colour of the unit differed from what i ordered and the door of the crockery unit ciuldnot be closed due to a bend and the glass of its door has come out and the promissed free gift of chimney is missing. All my complaints to the dealer and your branch office i kochi to replace the defective parts went into...
Complaint comments  Read comments [1]Complaint category Products & Services

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