Godrej Interio Customer Care
Godrej & Boyce Manufacturing Company Limited
Customer satisfaction rating: 7%
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844
COMPLAINTS

Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

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Address
Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
90
down
48


Customer satisfaction rating
7%
Complaints
844
Pending
83
Resolved
34
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Godrej Interio Complaints & Reviews

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Godrej Interio — Godrej - zurina dressing table drawer replacement

 Pronob Paul on Jul 11, 2017
Hi, i have purchased multiple godrej furniture items for my house. Items delivered on 28th june. During the installation, technician observed the dressing table drawer is not the proper one. So they have taken the complain and mentioned it will be deliver soon. Till 10th july no information from them, when i have called the service center they are mentioning it will be delivered by next 19th july.

Service is "utlimate poor" worst, no message on the status, no service call nothing.

Really is really "godrej" interio company. I was planning for complete interior decoration...
Complaint comments  Read comments Complaint category Furniture

Godrej — Bill/Invoice is not being provided

 Vini Mathur on Jul 5, 2017
Hi

I have got Godrej SeeThru Quadra HD Home Surveillance System installed on 11th June 2017 from a Godrej Authorized dealer "Accurate Surveillance India Pvt. Ltd." which was referred to us by Godrej only. The dealer's address is showing as Rohini, Delhi.

We were charged Rs 22450 for the CCTV set plus installation. We have made the payment through Cheque which was cleared on 13th June 2017 itself. Since then we have been making a repeated request to the dealer for a bill and guarantee/warranty card but we have not received the same yet.

My Address:...
Complaint comments  Read comments Complaint category Electronics & Appliances

Godrej Interio — Request to take action for replacement of defective godrej interio kreation X2 wardrobe.

 Missi on Jul 4, 2017
Dear Sir
I am Dr Suresh Singh from Haldwani, Nanital, UK. I bought kreation X2 wardrobe 3 door in rupees 30, 800 on 28 June 2017 from "Sri golju furniture industries" Bareilly road, Haldwani, Nanital opposite jeevan deep Hospital.
They delivered this wardrobe at my residence next day on 29 June 2017 evening. When they delivered wardrobe to me I have observe there are some major problem in stand. I saw that the 4 feet (stand) are completely broken and some problem in lock also.
I have called immediate to store chief and dealing & sales person Mr Ashih Kumar(865059783). From...
Complaint comments  Read comments Complaint category Stock Market

Godrej Interio — Selling Defective Furniture and cheating people

 khannasanjeev on Jul 4, 2017
I purchased a Godrej Interio Genius Study Table model No. 208 on 21/June/2017 from Godrej Interio authorised showroon "furniture kraft" at vasant vihar Gwalior, at no discount and cash down. (Copy of Bill/Invoice and pics attached attached)

One lever of the said table broke down on 30/06/2017, which is a part of its desk opening. I called up Furniture Kraft at the number mentioned in the bill invoice but my call was never received and this was the only number supplied to me and that too on bill invoice a number of times on 01/07/2017. I am attaching call records for your verification.
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Consumer harassment / Delay in delivery of Products / Bad After Sales Service

 Ashutosharora on Jul 3, 2017
We had booked an order for 4 products i.e. Shoe Rack / Coffee table / 4 Dining chairs / Sliding Ward Robe. We had made an advance of Rs.5000/- on 10 Feb 17 & were assured a delivery within 2 weeks. It was after a rigorous followup the products were delivered in instalments & later the engineers / technicians took a further 2 weeks to install the same.

When we had booked the order we were told that the total amount for the same would be Rs. 68, 336/- & accordingly we made the payment.
When we received the Invoices we found that we were overcharged & hence again had to followup...
Complaint comments  Read comments Complaint category Furniture

Godrej — Godrej fridge complaint

 atul.apd on Jul 2, 2017
Godrej fridge complaint
I bought godrej ref rteon 350 p 4.3 silver meadow on 28 november 2015 from vijay sales janakpuri new delhi, near janakpuri east metro station. When i bought this fridge from the first day suffering from sound just like as generator and your technicians can not provide any permanent solution regarding sound issue and i requested so many times please change this product but they cannot provided any help during warranty period, when warranty expired then penguine servicees, paschim vihar, new delhi -87 told me for change pcb thermal part against payment of 2426 receipt...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Godrej — Request to take action for replacement of defective Refrigerators

 jagadishsamal87@ on Jun 29, 2017
Dear Sir /Mam,

I am Jagadish Samal from Kendrapara, Odisha have owned a Godrej Refrigerator Double Door(BEE/GOD/14/06) SR.NO:-1512870068 2M1GDP on dated 03th May 2016 . After running of 4 month successfully the Refrigerators shows defective . The Refrigerators was not cool properly . I have complaint many times at Godrej service center and his personnel came and try to repair but the said problem was not solved . There were five times His technical person came and try to repair and finally they said it is quit possible to repair and also said to replace the same by your company ....
Complaint comments  Read comments [1]Complaint category Refrigerators

Godrej Interio — Complaint regarding D-Lion sofa from Godrej

 ganeshngr on Jun 29, 2017
Sir,
I am a Godrej regular customer from Nayagarh district, Nayagarh State-Odisha. I have earlier (3 to 4 month) purchase one sate sofa sate
Model No-D-Lion.in the sofa sate i have observe some problems.in the mean time I was lodge a complain at dealer point namely Euro Interio Nayagarh.
But no result has been found.Then several times i contact to your Odisha service head and sales executive.After that the service head and service engineer visit to my residence, Both are see my sofa sate and told that no problem found in my sofa but till now my problem has not been shouted...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Wardrobe problem

 Vikas Satankar on Jun 27, 2017
Dear sir/madam,
I have purchased a wardrobe (Godrej h1) on 24 june 2017 from your showroom located in gangotri complex tt nagar bhopal mp. There is some problem in the lock of wardrobe. I have also purchased a mirror of rs. 2300 from there which has to be attached to wardrobe on next day. But no one from your showroom or service centre is coming for above mentioned service. I have called to store chief and other employees many times but there is no response from them. They are giving me excuses from last 3 days.

Please do the needful as soon as possible otherwise i have to...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — I'm complaining about modular kitchen not delivered yet.

 Shanti.thapar@gmail.com on Jun 26, 2017
We are not happy with kumar enterprise (Godrej interior) unprofessional behavior and delay in delivery.
We booked kitchen first, because it was a priority as we cannot shift in new house without kitchen with small kid, and all this was explained to kumar enterprise prior. Now if the kitchen is not ready as committed we cannot shift new house and it's going to delay everything further. Time and again it was agreed by mr kumar the entire work will be completed in a month. However not even update on status on work progress has been provided in a month. Now he has stop responding to calls and...
Complaint comments  Read comments Complaint category Utility Services

Godrej Interio — Customer harassment

 pintomrf on Jun 25, 2017
Booked alice coffee table and europro sofa 3 seater making payment of 19000 on 1.6.17 against chq. But not deposited the chq by m/s girnar, behala chowrasta, kolkata. Then making full payment of 43000.00 on 4.6.17 committing of delivering the sofa within 15 days. The coffee table has been delivered but the sofa is still pending till today i. E 25.6.17.co. Like godrej is taking the full payment from the customer and making full utilisation of money and harassing the customers. The franchise are not in a position to say when the materials will be delivered. This is not acceptable from a reputed co....
Complaint comments  Read comments Complaint category Furniture

Godrej — Godrej 210L Refrigerator Single Door

 nilot on Jun 24, 2017
Terrible product by godrej and their customer support behavior is disgusting. Godrej now makes the freezer section out of plastic, and the plastic gets cracked very soon due to ice formation. This happened in only 7 months after buying the product. Then godrej refuses to repair the refrigerator under warranty, and blames customer for the damage. The behavior of godrej customer support is terrible. Godrej must claim responsibility for their poorly desiged products and replace my refrigerator at once....
Complaint comments  Read comments [2]Complaint category Refrigerators

Godrej Interio — Rio sofa set

 rajat chandrikapure on Jun 20, 2017
I had purchased rio sofa set from ngda services nagpur in 2014 and now its cover has been torn so that i launched a complaint on its customer care no. On 17/06/17 but after many calls to local service provider & godrej service i did not get any services from them.
I will not recommend any one to buy godrej product due to its poor quality & very bad services....
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — Installations for 3 door slimline being overcharged

 Ams Gen on Jun 16, 2017
I have a 3 door slimline from godrej. I had bought this thinking that the quality of godrej is good and that i can be transferred anywhere in india so dismantle-able item is good for transportation. I have since been transferred 4 times and each time i have to pay 700-800 for dismentaling and again 700-800 for reassembly. I think i have made a big mistake because the installation charges are so high. Now they have given me a quote for 1500/- for installation!!! With the fact that the original cost is high and each time that i have paid for dismentalling and assembly, i would have bought 2 more cupboards...
Complaint comments  Read comments Complaint category Furniture

Godrej — Payment Refund

 Rahul Piplava on Jun 8, 2017
I got a call from saying that they are calling from naukri.com and they have job opening in reputed IT firm i.e Godrej, They have conducted a telephonic interview on my mobile on 16 March 2017, after paying rs 2350 as my referral amount. After the interview they ask me to pay more 7500 as they have to process for CRF verification also the HR of company Godrej asked me to do so. After hearing this i refused to pay the amount and they said they will mail me the refund form. But now all the number related to there firm are switched off and i haven't received any mail. They also blackmailed me by giving...
Complaint comments  Read comments Complaint category Job & Career

Godrej Interio — Bookcase 4 door

 Geetanjali Srivastava on Jun 2, 2017
Dear Sir/Maam

I would like to bring to your kind notice that i had to purchase a Godrej Bookcase - 4 door. For which i contacted Godrej Interio showroom situated in 43, Jeevan Bhawan LIC Investment building Hazratganj Lucknow, for which the vendor provided me a quotation dated 22.05.2017 no 84387. In the shop i met person named Deepak Rajwanshi who at that time didn't talk about availability of product and gave me quotation of 26593/- rs with the clause -- Delivery according to stock availability. The quotation was dated 22.05.2017 but when i contacted the said person on 02.06.2017...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — Bad quality sofa cum bed

 Maya Bhat on Jun 2, 2017
I purchased sofa cum bed from godrej interio in 2013 but to our shock found the layer of the sofa cover coming off slowly and steadily!!
Also the cloth stapled with pins have come off gradually.
Can't believe it's a godrej product!!
We need rectification of the same.
I had also contacted godrej customer service... I received phone calls for the same but that's all. Nothing was done further to solve the complaint!!
Shocked how can godrej market such a product! I demand replacement of the same!!...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — To know the godrej kitchen fittings 304 ss

 Vijay rawat singh on Jun 1, 2017
Sir i vijay singh rawat po vill kuhan sahastradhara road dehradun purchased godrej kitchen from home decor enterprises dehradun, i want to that the entire fittings like hinges, drawers are made of hi tech company product, if i have installed godrej kitchen than why the fittings from other company. It is very wrong way to cheat customer, if i knew that the company make fool customer likewise i never purchased such product....
Complaint comments  Read comments Complaint category Products & Services

Godrej — A c not functioning

 janilraj.K on May 26, 2017
Sir

I have registered a complaint here on 17/05/2017. After registering this complaint i was contacted by service manager and he demanded two thousand rupees for the service. But since i have remitted three thousand rupees for the gas refilling last year and the same problem happened this year also, i would like to get a permanent solution for this complaint. It is not able for me to meet this expense every year for my a c. I request for free service for my a c this time because i spent a huge amount for the same problem last year. I believe the same problem is repeatedly happening...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Godrej Interio — Delivery of mattress of wrong dimensions

 santanu17 on May 26, 2017
On 20/05/2017 i visited godrej interio showrom at behala chowrasta, kolkata for a 7ft by 6ft matress. The saleswoman ms rima showed us different products and i opted for a godrej orthomatic regular mattress having dimension 7ft by 6ft. But when preparing the bill it was found that the dimension of the product was mentioned as 78 inch by 72 inch. I objected as my requirement was 7 ft by 6 ft i. E 84 incg by 72 inch. Then the saleswoman told us that the 78 inch by 72 inch mattress will be fit for our devan. I believed her words. The mattress was delivered on 24/05/2015 but it was found that the mattress...
Complaint comments  Read comments Complaint category Products & Services

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