Godrej Interio Customer Care
Godrej & Boyce Manufacturing Company Limited
Customer satisfaction rating: 6%
Submit a Complaint
1020
COMPLAINTS

Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

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Address
Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
135
down
65


Customer satisfaction rating
6%
Complaints
1020
Pending
77
Resolved
40
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Godrej Interio Complaints & Reviews

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Godrej Interio — damaged product not replaced within warranty

 avinash jalan on Jun 11, 2018
Hi Team, This is my first experience with Godrej Interio which is now turning out to be horrible. I purchased a King size mattress from a supplier named "Home Furnishing & Furniture" near Marathalli Bangalore dated 4th March 2018 with a warranty of 2 years. Within 1 week the the mattress pressed down from one side. I informed the dealer about it and he told me that the same will be replaced "only" by Godrej team. We complained in Godrej customer care and got an update within a week that the mattress has to be replaced by the "dealer" only as this not purchased from Godrej showroom. I again called...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — product service

 Hty on Jun 9, 2018
I have purchase an almirah.people came for delivery was asking for money..Tips..Is this money tips paid by customer...If yes how many time have to pay.. one came for spare parts.. other will come for mantling ..Pl strictly see this matter..Because while purchasing godrej sellar dint give any instruction..And now they are saying satisfaction tips..Is this right way to deceive customer....
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — received defective items

 AnilKumarKommu on May 31, 2018
I have purchased godrej storwel m2 (Pacific blue color) and morpheus king bed on 6th may 2018. Items have been delivered on 16th may 2018. Technicians came and installed on 18th may 2018.

Unfortunately both the items have significant defects. When items came from store itself have more defects how we would be like to use them. I have mentioned the same as unsatisfactory in the feedback

I have requested the godrej interio to replace both the items. I do not want any patch works to be happen before start using.

But still today 31 may 2018 i did not received...
Complaint comments  Read comments [2]Complaint category Furniture

Godrej Interio — regarding defective all lock of godrej wardrobe h1exs+led in taupe white/she'll w-2 r

 mcmaurya07 on May 31, 2018
This is to inform you that i was purchase a godrej almirah from patna for your dealer (Dream furniture, nala road, patna) on dated: 17 th, october 2017. From the purchase of date all the locks of almirah not working properly. Now, when i complained your dealer about this, he is not responding properly. Still all the problems as it is, so kindly make the solution....
Complaint comments  Read comments [2]Complaint category Furniture

Godrej Interio — leoma with head rest/booked one month ago, but not delivered

 svlnarasimham on May 30, 2018
I booked a leoma chair with head rest on 29th april 2018, at godrej interio, lumbini avenue, gachibowli, hyderabad, with a promise to deliver it within 15 days. Whenever i call them, they say that the chair has come without head rest and if you want we will deliver it pending head rest, which is not agreeable to me.in this connection, i request you to kindly resolve it before this weekend or return my money back.

Regards...
Complaint comments  Read comments [2]Complaint category Furniture

Godrej Interio — single cot not delivered - worst service of, the godrej showroom abids. hyderabad

 chandubheemarthi on May 29, 2018
I would like to inform that worst experience with your one of the godrej showrooms which is situated at abids, in hyderabad. I have purchased single cot in the name of b. Chandrashekar, h. No: 18-7-709/7 chatrinaka, hyderabad-500053 vide receipt no: 21947 dt: 14/4/2018 through spot cash payment and in the bill the product delivery date has given as[protected] but sofar the product has not been supplied. Number of times i have phoned to the godrej showroom, abids branch. Some times they told me that i will call you after verification of the product status in computer but nobody phoned me. Sometimes...
Complaint comments  Read comments [1]Complaint category Home & Garden

Godrej Interio — godrej interio poor quality product and cheating with customer on the name of brand, unprofessional support by service maintenance person

 Ashish Sharma pune on May 16, 2018
Godrej Interio — Poor quality product and cheating with customer on the name of brand, unprofessional support by service maintenance person
#1 Invoice no. 56I/24086693
Invoice date[protected]
Vida 3st in syn leather and Vida 2st in syn leather total cost 44522
#2 Invoice no. 56i/25004928
Invoice date –[protected]
Fubedm1qbsqdr702 squadro m1 queen bed 45073
We had purchased a Godrej interio Vida Sofa, Squadro Queen Bed and few more items with approximately 1.80 lac. We go with brand because of trust, quality, service and we are ready to compromise...
Complaint comments  Read comments [3]Complaint category Furniture

Godrej Interio — swing 5 inches mattress

 Tarran A Shharma on May 15, 2018
I bought godrej interio swing 5 inches healthcare range mattress on 27th oct 2017 from bangalore in shivaji nagar and have been complaining ever since to godrej and am kept waiting and being directed from one person to the other. This mattress has some bug infestation and due to this mattress my entire house is at high risk and for the last 5 months i have to vacate my one entire bedroom and can't use it so that the infestation should not spread in the house... After repeated complaints on the godrej toll free no their representative came n checked and clicked pictures and videos and accepted the...
Complaint comments  Read comments [2]Complaint category Home & Garden

Godrej Interio — wardrobe and kitchen

 Wardrobe on May 7, 2018
Sir. My name is pankaj kr. Deka from guwahati, assam. I have ordered a modular kitchen and 2 no. Wardrobe from godrej through mom, s creation beltola, guwahati a dealer of your esteem company in the month of january 18. But sir, till date after paying full amount on dated 14, april the above dealer is still not able to installed the above ordered due to non experience technicians and wrong measurements of the space which seems detoriat the level of godrej creation.
So sir, i request you kindly to enquire the present status of the above complain. I need your help because the guwahati office...
Complaint comments  Read comments [2]Complaint category Furniture

Godrej Interio — complaint regarding replacement of godrej almirah locker lock

 Roop Sarkar on May 7, 2018
I had launched a request on 02/05/2018 with your support team for replacement of godrej almirah locker lock with complaint no. P[protected] and on 03/05/2018 with your support team with complaint no. P[protected]. On both occassion my complaint was closed without any technician visiting my resident address or solving the complaint. Neither i received again proper justification why my complaints are closed without solution.
Then i was told to contact mr. Ubhe by mr. Sandeep from godrej who told me part which needs to be replaced is available with godrej mumbai office. But it will take 15 days...
Complaint comments  Read comments [2]Complaint category Appliances

Godrej Interio — faulty material supply

 rakeshmis on May 5, 2018
We have purchased a godrej storwe m3 pacificblue on 28/04/2018. This item is delivered after 4 days and that too with faulty lock system. Delivery person and showroom owner assured us to fix this problem on same day. Now its 3rd day as on 05.05.2018, problem s still pending.
Supplier name - bharat commercial agency, s p verma road, patna 80001 ph no[protected], [protected]
Its highly disappointing to see that even godrej can deliver faulty product on 1st day.
Just return this faulty piece and deliver a new tested product....
Complaint comments  Read comments [1]Complaint category Appliances

Godrej Interio — dining table glass blast into small pieces

 PradeeptSingh on May 3, 2018
Dear Sir/ Madam, As today afternoon my dining table glass got blast and it broken into small pieces, I was not accepting it from Godrej that such cheap material are used and I thanks to God that there was no one was near to this table as the blast was to loudly and spread the glasses in complete room as you can see in picture. So please do the needful as soon as possible and requested you to provide the replacement.

I am attaching the picture and bill and I have submitted the broken glass to the dealer from where I have purchased and...
Complaint comments  Read comments [2]Complaint category Furniture

Godrej — split ac 1.5ton

 samsam9 on Apr 21, 2018
I have purchased a spilt ac from jaypee electronics, sambalpur in april 2017. After using 7 to 8 days the said ac discharging water drops and ice cube like rain hail storm sometimes in the midnight and early morning. I have lodged complains many times but, nobody hear to me. I am unable to sleep whole night. The ice cubes spread whole room during my sleeping hour....
Complaint comments  Read comments [3]Complaint category Appliances

Godrej Interio — product dispute & and behaved with customers

 Debujyoti Dafader on Apr 20, 2018
Since year of 1980 we have been purchasing products from godrej. On 15th april of this year we bought almira  from one of your showroom  which near to my place. After it was delivered we noticed that there is a rust in the back side of the almira. Which is totally unexpected from your brand. This is not the first time we have faced this problem, in 2014 &2016 same problem was faced. After repeated request  they have changed the product. 

This is my humble  request to you kindly look into this matter & after 48 hours we still didn't get our almira....
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — almirah delivery - godrej store, dakshinapan complex, kolkata

 Mitrajit Ghosh on Apr 17, 2018
This is in reference to my purchase of h1 godrej rose almirah from your godrej interio store located at dakshinapan shopping complex, dhakuria, kolkata. We bought the prodect 11 days back with order no.93339. We immediately paid cash of rs 27, 770 (As the card swipe machine did not work). We were promised that we will get the delivery at our residence in shibpur, howrah definitely within 7 days. We have not get it yet. On calling them 3 days back, they told the particular almirah is out of stock and by monday (Yesterday) we will get it. After calling yesterday, they told until there are enough items...
Complaint comments  Read comments [3]Complaint category Movement & Delivery

Godrej Interio — kitchen complaint

 Gurvinder Singh Rinku on Apr 12, 2018
Sir i am having your four kitchens in my house in four floors n having problem in one of the kitchen for which i had complaint several times i had talked mr rajneesh yadav many times he passes on me one n the other number last he passed me number of mr sandeep badeja he also didn't gave me proper solution of my problem than again he gave me other number so my question to the company is there any way you all can tackle all your dealers who care take the problem of the consumer...
Complaint comments  Read comments [2]Complaint category Products & Services

Godrej Interio — faulty drawer

 ganesh sarode on Apr 11, 2018
I have purchase wardrob from your andheri outlet. Received the delivery on 27th march with faulty drawer at the time of instalation and the got confirmation that you will received the part in next 10 days bt from that day have not received any mail or phone from your service department.
Your service department mr. Hitendra patil is commited to me on 14th april the problem will get sorted bt now from seles people are telling till 17th april your problem will get solve.

This is totally dis-pointing from such big brand....
Complaint comments  Read comments [2]Complaint category Furniture

Godrej Interio — 5 points @ never buy godrej interio furniture in any city india.

 GodrejCustomer on Apr 9, 2018
1) Every product has some defects which can not be resolved by their support team.
2) You need to buy their services every time you want to dismantle their product and relocation charges also applicable.
3) Durability of normal Ulhasnagar furniture is 5 years more than Godrej Interio Product.
4) 3rd Class Services: They take at least 3 to 12 months to resolve your complaints.
5) Better Thing To Do: Call local carpenter and get your work done of designing or furnishing etc.

We have purchased Godrej Interio SOFA and replaced with other SOFA in one year. We...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — atlanta dining table and chairs

 Sanjeev Bansal 1962 on Apr 7, 2018
I have purchased the product INV. NO. 81I/24092075 dated 7.2.2017, later found cracks in chair which was complaint to customer care on 25.7.2017 (D[protected]) since then many a times complaint to customer care, mail to Godrej Interio and service team persons including Mr. Prateek Sethi through mail, SMS, and phone call. inspite of assurances to resolve the complaint, nothing has been so far. twice material was delivered to my place to replace defective parts but the same also found to be either defective or pertain to some other furniture. Now I have been told that the order to replace the product...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — modular kitchen thro' natwar impex, pvt. ltd. kolkata order no 395 30.11.2018

 Santanu Putatunda on Apr 5, 2018
Booking done for a modular kitchen for a flat in kolkata by a customer staying in delhi.
Rs 75, 0000 paid against booking on 30.11.2017.
No receipt (Hard or soft copy) received till 2.2.2018, that too after vigorous follow up. The bill contains an arithmetical extra loading of rs10, 000/ (Intentional??)
Found booking done against higher quotation (1, 61, 872) though communicated to book against lower quote (1, 54, 078)
No lay out drawing provided
3d model provided differes feom actual installation.
The bill provided
No corrected bill received till...
Complaint comments  Read comments [2]Complaint category Appliances

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