Godrej Interio Customer Care
Godrej & Boyce Manufacturing Company Limited
Customer satisfaction rating: 7%
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897
COMPLAINTS

Godrej Interio Customer Care

Godrej & Boyce Manufacturing Company Limited

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Address
Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India - 400079

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
139
down
69


Customer satisfaction rating
7%
Complaints
897
Pending
68
Resolved
38
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Godrej Interio Complaints & Reviews

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Godrej Interio — wardrobe - problems with lock and gaps in between main body and doors

 Anindya Kazi on Oct 15, 2018
It's been only 9 months and we have started so many problems.

1. Lock of the door is not working properly

2. There are uneven gaps between doors and body of the wardrobe which looks really odd although we have paid around 25, 000/-

3. While opening & shutting the door, we are encountering weird sound

4. The quality of the product is questionable...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — godrej recliner sofa defective piece

 Sekhar Payala on Oct 13, 2018
I purchased recliner sofa single seat and after 1 year it's resin started wearing out.. Even after so many complaints for service of leathet they have not responded.. There after sales service is really worst.. After purchase of product they dont care about customers.. When we ask them any service they charge high rates but at least their service should match there rates...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — unethical behavior and refusal to issue receipt for pament and warrenty documents of modular kitchen

 somanspk on Oct 9, 2018
Dear Godrej Kitchen Décor team

Undersigned is an unfortunate non resident customer destined to place an order for a Godrej Interio modular kitchen with your Kayamkulam branch recently.

In last may 1st week we visited your above branch, fixed the design with Mr. Felix and quoted a prize of Rs.2, 75, 000/- for the specifications we agreed with . As advised I gave PDC for Rs. 1, 38, 000 /-.The 2nd payment for Rs.1, 37, 000/- to be made on time of delivery I am told. For installation assistance etc. I gave the contact of my contractor Mr. Rajiv.

Couple...
Complaint comments  Read comments [1]Complaint category Appliances

Godrej Interio — slimline two door

 Tanuja Nath on Oct 9, 2018
We have purchased godrej almirah from phoenix machines p ltd, benacity, durgapur, model slimline two door with locker, date 28 jan 2018
Invoice delivery memo money receipt no d/mr/b 970 order no. D/o/b 675
One set key (Locker and outside door) misplaced few days back and we contacted dealer and office but did not get satisfactory reply. We are facing hardship because all our belongings are locked.
Now the dealer replies (Screenshot attached that they can only do it chargeable)
My question:
1. Why at the first place, two set of keys not provided at the time...
Complaint comments  Read comments [5]Complaint category Furniture

Godrej Interio — refund of cancelled product

 bibhash c on Oct 9, 2018
I had booked one dressing table from vikroli showroom and then cancelled it within ten minutes as i saw same product in ur second hand factory outlet which was saving my 4, 000. After making so many requests in writing to ur vikroli showroom and even through telephone and whats app, your staff is not only avoiding reply but talked very very rudely and gave very shamless answers all the time.

I have been chasing them for more than one month but still neither received my refund nor getting any satisfactory reply from mr. Emran and mr rajesh, dealing persons of ur showroom.
Complaint comments  Read comments [4]Complaint category Furniture

Godrej Interio — misbehave/wrong commitment

 kundan9200 on Oct 8, 2018
I was buy one almirah on 5th October 18, from Okhla Godrej interio Store. Mr. Kailash Chand of ur customer relation Associate was give me delivery day on 8th October 18, today morning I have received call from [protected] this number for confirming almirah will deliver today 2 to 5 pm. I was take leave from my office for receiving the same. But this person again call me at 3.30 pm, and denied for today delivery. Now I was said this person deliver tomorrow before 9.30 am or after 7 pm. But again he tell me it is not possible. We can deliver in evening but not at 7 pm. He said call u back but still...
Complaint comments  Read comments [2]Complaint category Furniture

Godrej Interio — split ac complaint

 unnikpk on Oct 3, 2018
We have registered a complaint, as our split ac is not at all giving any cooling. Complaint no is
102125 dated 08.9.18, some persons attend and detected the leak on the outside condenser/ or compressor. They told they will replace the whole unit in one week or less. They are from mavelikara godrej service centre. I called them several times. They repeatedly repeated the promise. Till now it is not replaced.

We have totally taken 3 for us and 2 for our relatives. This type of costumer service centres will ruin your reputation and it will affect your business.

I...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Godrej Interio — godrej washing machine

 Ektaanayu on Sep 26, 2018
Its almost a month my godrej washing machine is not working
Regularly complaining in dehradun office
1st of all this people take it so lightly
Once complain dey listen in 4...5 days after dat dey send so irresponsible n untrained person dat wtevr dey do
Machine is d same
Dey start it n go
Bt it doesnt start agn
Aftr 20 days dey changed my psp
And charge 3000 rs frm me
Aftr changing my psp its showing d error agn agn h6
Which it nvr showed earlier
M definately sure psp is defective as i have nvr used heater in d machine
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Godrej Interio — bad product quality and no service by your dealer starline enterprises at jamshedpur

 Purshotam Kumar79 on Sep 23, 2018
I have purchased below items from your jamshedpur dealer starline enterprises date 31st may 2015.. Invoice no 000055.
Loretta dinning table 1 pcs
Radiance dining chair black 6 pcs
Flutter premium dressing table 1pcs.

All the 6 chairs has not been as per quality and the foams/raksiins has damaged and needs to be replaced. I have been following with dealer for last three months but he is not interested to provide any service and always giving some or other excuses. Pls let me know if you can help me to get it replaced or i have to throw the 6 chairs out.
It...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — complaint no w1009173254

 Ramkamal Jena on Sep 21, 2018
I purchased one sofa at the cost of inr 60000 in 2015. There is one small leather torn on left side hand rest. Your representative visited, taken photo etc and asked to change entire leather of the sofa at inr 28000, which is undesirable, exorbitant and uncalled for. A person purchases consumer durable for its durability of reasonable period. For a small torn why can not you change the leather of the entire hand rest set instead go for entire change of sofas leather is not explained properly. No prudent man will do that. If in this way your company wants to cheat customers/ consumers like this i...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — seviour paint defect in newly purchased godrej interio almirah from godrej dealer

 tanujgoel86 on Sep 16, 2018
Dear concern person,

My name is himanshu goel, a consumer of godrej interio. I purchased a godrej interio almirah on dated 22/6/2018, model no wrd h1 dtone top white g rose from your registered dealer named ‘assets india (Godrej mega showroom)’, address:- a1-4, 2nd floor, r. K. Tower sector-4, vaishali, ghaziabad up-201010. Tel no:[protected] and mobile no:- [protected]. Supporting documents like bill and booking receipt is attached below.

Since the day when this item delivered to my place, it was having a defect from inside. Some portion of this almirah was...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — extremely poor quality of furniture

 Rrikhy on Sep 16, 2018
I had purchased a bed room set from godrej interio for over inr 1.5 lacs in frbruary 2017 (Detail in invoice).in the short time that i sparingly used it, i find that the finishes at the joints on the wooden front and headboard are peeling off. The same is happening with the drawers of the bedside tables and am having difficulty in operating the drawers. Also, i am unable to lock the cupboards probably due to misalignment of doors.

With lot of hope, i registered a complaint about this on godrej's help line.

In a couple of days a carpenter visited my home to attend...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — slider almirah

 S.K Panda on Sep 14, 2018
Dear executive,

I purchased a slider almirah last month from godrej interior, bhubaneswar, sahid nagar, odisha.

I received a damaged mirror and incompatible arm for the drawer.

I was asked to wait for one week and was supposed to get replacement for that.

However i had to wait for three weeks for the replacement, and today i received the products at my place.

When the godrej service people came to my home and unboxed the mirror, it was found to be damaged again and the arm for drawer was also incompatible at the same time.
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — your godrej interio products damaged

 Grama Swarajya Samithi on Sep 14, 2018
We have purchased sofa set, dining table, coffee table and iron almarah in godrej interio on 2016 from visakhapatnam,

All your products was damaged

1. Sofa set - the layer sheet damaged
2. Dining table: chairs sheet damaged
3. Coffee table: glass separated
4. Iron almarah : locks damaged

Kindly treat this request as early as possible...
Complaint comments  Read comments Complaint category Products & Services

Godrej Interio — vida sofa

 Mvichare on Sep 11, 2018
The quality of vida sofa i purchased two years back is of horrible quality. I bought this sofa for 45000/- and after 2 years the maintenances cost quoted by company was rupees 17892/-. Therr is sign if slight threads coming out from one sitttinh position for that they are quoting this amount. The customer care is pathetic after 50 calls i have received the quote and then after asking for revise quote they are still yet to submit the revise quote. I will never buy anything from godrej hence forth. These guys are fake and duping people under brand name...
Complaint comments  Read comments Complaint category Furniture

Godrej Interio — godrej slimline 2 door steel almirah product supply

 akmudwel on Sep 10, 2018
We have purchased slimline 2 door on 05.09.2018 from godrej interio shop at satellite area Ahmedabad. However, product supplied /installed was without drawer. It was mentioned in delivery note. However, till now we not received drawal till now.please look into matter resolve the issue as i have made full payment of product on 05.02.2018. It looks godrej is loosing its old established shine....
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — work order for supply of furniture & fixture for official use of ormas (under panchayati raj & drinking water department, govt. of odisha), ke

 dsms kendrapada on Sep 7, 2018
Work order has been placed to supply furniture and fixtures for official use of dsms (A district unit of ormas) vide letter no. 114 dt. 06.06.2018. But after repeated follow up and assurance by the dealer, the products/items have not yet been received. Already 3 months have passed but their is no assurance on delivery of products. The godrej dealer of kendrapara district of odisha is also not responding to the calls. Due to this the official work is also getting hampered....
Complaint comments  Read comments Complaint category Furniture

Godrej — service contract

 alak.dasgupta on Sep 5, 2018
An agreement was done on 06/03/2018 between alak dasgupta& godrej & boyce for service contract (Applianceprotection plan). But no paper is received still now. I have verbally requested your kolkata office to provide proper document. After that i have made contact with mr. S. Omkar of mumbai office. He had assured to provide it, but nothing is received from your end.
My application no[protected] dt 06/03/2018.
Please provide proper paper for that contract & help me.
My appliance is refrigerator. Model nordo2c 58.
Name: alak dasgupta
Dakshinayan, 522, baisnab ghata-patuli,...
Complaint comments  Read comments Complaint category Appliances

Godrej Interio — manufacturing defective product not replaced

 Agd8 on Aug 27, 2018
I purchased wardrobe h1 0r 41 from indcon sales link pvt ltd karve rd pune ms on 13072018 po 902 the backside of the product is not properly assembles and is making noise when pressed this was shown to the repair team and was also communicated to the shopkeeper who inturn has forwarded the same to your esteemed office now one month has passed but no replacement received so far i am a regular customer of godrej products but why this delay now not known...
Complaint comments  Read comments [1]Complaint category Furniture

Godrej Interio — reg:pathetic service: low quality product/material

 prabhu079 on Aug 20, 2018
I ordered a Morpheus King bed from godrej interio showroom paying the full amount of Rs 25926 on 04 July 2018 at Gachibowli, Hyderabad. After 2 weeks I received my bed and the installation guy installed on the same day.

After 1 week, painting of the bed started falling down and whistling sound was coming from all over the bed.
After falling of paints, I can see the material is also not steel.

Since, I had to shift to a new place I asked the service centre to disassemble it, which they told will take 2 days and even after 2 days no one came to visit. I called...
Complaint comments  Read comments [1]Complaint category Furniture

Recently Discussed

10 hours 5 minutes ago
Godrej Interio
wardrobe - problems with lock and gaps in between main body and doors
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slimline two door
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godrej recliner sofa defective piece
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refund of cancelled product
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misbehave/wrong commitment

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