Godrej — AMC CONTRACT NOT BEING ATTENDED FOR WEEKS TOGETHER. | |
Dear Sir, We have the ANNUAL MAINTENANCE CONTRACT with Godrej for their own washing machine valid till 17/09/2009. Our service no is 184299 & our phone no is 32401271 upon which they register our complaints. Whenever we register a complaint, they take 4 to 5 days or sometimes even a week to solve even a minor problem against their assurance of attending the complaint by 24 hours! Both o[censored]s are physically handicapped, walking with crutches.. Our washing machine has stopped working & our registered complaint is not attended for almost a week.. Moreover, whenever their engineer comes, he finds out some irrelvent fault to A.M.C. & charge us Rs.200 to 400 under different technical excuses.. Would you kindly help us at th earliest? Thank you while awaiting for your timely help.. Regards, Manoj karia. Was this information helpful? | |
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+91-22 6796 1800
+91-22 6796 1700
+91 22 6796 5656
Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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i am a costumer using Godrej washing machine. about two and a half months before, ie no[protected] my washing machine was given for service at GODREJ SMARTCARE in KOLLAM(Kerala). i was informed that my tub had a leak and had to be replaced. the model was GDS650NT and appliance no- 501076.the service card no is J20 dated[protected]. i had been informed that the tub has to brought from Jaipur and it will take maximum '1 month'!!!
until now i havnt got my washing machine back and they are giving the same excuse that the tub is not yet arrived. my mother washes clothes herself now and the authorities are still saying that they havnt yet repaired it. my father who is working abroad has told me to inform the authorities that we no longer need your product if it is going to take anylonger. i had spent more than enough calling them each day. if GODREJ works for the common people then please accept my complaint and take necessary steps.
hopefully,
Sharat.S
Phone:[protected]