[Resolved]  Godrej — Fault in AC

I purchased an AC of godrej in April 2008 and then till now it has became a headache for me. The air vents from where cold air comes are broken now, it is not such part that a customer will not touch. Every time i wanted to change the air flow, a grill cracks. I complained to godrej but the behavior of that guy (Mr. Harbaksh ) was shocking. He said do whatever you want. I m now in a big trouble. Please help me.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

I hav purchased Godrej 1.5 ton A.C. on 14/6/9, beacouse I hav great fauth in Godrej brand.
But for the last two days it is not cooling properly. When i set temperature at 17 degree celcius.
The room temperaure stopps at 25-26 degree celcius.

Kindly resolve my problem.

Regards,
Vipin Tyagi
[protected]
1067 Sector-13 U.N.I. Pocket Vasundhra Ghaziabad
Dear sir,
I purchased an air conditioner Model No. GSC 18 G 1 WHZ on 18/05/2009 from M/s Payal Enterprices, Korba after installation its vane operation is giving frequent problem.The matter has been apprised to your Authorised Dealer Service provider at Korba and same has been attended by finding the fault in the geared motor drive 30/05/09 but same was not working properly then again checked on 11/07/09 and as per their finding the geared drive motor with mechanism needs to be replaced.It is therefore requested that please arrange to make arrangement the genuine aforesaid spares to your Authorised Dealer Service provider at Korba at the earliest so that problem shall be attended.At present A.C. is running on bypass vane operation mode done by the mechanic of Authorised Dealer Service provider at Korba M/s M/s Payal Enterprices.Awaiting for your needful in this matter please.
Thanks in anticipation for your kind favour.

Yours truly

Sunil Biswas,
HIG-II-62, Hasdeo Vihar Colony,
Near Collectorate Residential Campus,
Janjgir(C.G.) 495668.
Contact No.[protected].

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