Godrej — Faulty product is not replaced

Address:

Maharashtra

i brought Godrej GFE 25 SMT4N-MP Fridge on 19th oct 2012 and it was a faulty product it was not working no cooling nothing, i immediately called up customer care and lodged the complaint on the nxt day i.e Saturday.

The technician came on Wednesday and said its compressor is dead , its logic circuit broad is dead , its relay is dead . now they are not replacing my faulty product with working one instead of they are bringing all parts which are faulty at my home and replacing them manually . i don't want the parts to be replaced i want the whole product to be replaced. it did not work for 4 hrs also . please help me in sorting out this complaint iam fed of calling the customer care for this they are not giving proper feed back

Very Very Bad customer service is given by godrej !!

Thanks
Parag Borle