[Resolved] Godrej Interio — Non delivery of Bean bag

R Mangaraj

from Aurangabad, Maharashtra

Address:

Aurangabad, Maharashtra

Godrej Interio located on Jalana Road, Aurangabad, was approached for replacement of a defective bean bag. The bean bag was taken back by the dealer on 08 May 2010 for replacement. how ever till date the dealer has not been able to replace the same even after repeated requests. On 22 Dec 2010 a written complaint has been lodged with the dealer, how ever they still have failed to react showing no regards for the inconvinience being caused to me.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

kshirsagarcpk

Have booked Bean bag at Godrej Interio located at Bhubaneshwar. Adress details - Godrej & Boyce Mfg Co Ltd, DI & B4 Sahid Nagar. Booked on 28 June 12, Cash Memo No 02510. They promise to deliver by 2nd July. Called on 3 but could not committed the exact dt. Still we waiting for the product. We have then told them, we will collect from Shop once beaqn bag reach at your shop. Today after 8 days over but we are in dark. To be hounest in such changing scenerio where customer is waiting for Bean Bag is not really unacceptable. Believe us we do not have choice as there was no avaialbility of Bean Bags in Bhubaneshwar. We search lot in diff Mall, Pantaloon shop, Big Bazar, Pal Height, Vishal mall but we could not see avaialbility. Very difficult to digest as waiting for Bean BAG.
1. very poor approach to deal with customer.
2. No customer focus.
3. No commitment.
Pl let me know when we will receive Bean Bag.
contact no - [protected]