[Resolved]  Godrej Interio — defective sofa model:Janeiro

Address:

Mumbai Suburban, Maharashtra

I bought a sofa model name Jinerio from godrej interio showroom in Vikhroli wihtin the godrej plant.

complain number is B[protected].

The sofa started making squeaking sound in a weeks time.

I complained for the same and asked for a replacement or refund.

I had a technicain vist in 10 days time after my complain on 26th dec 2012.

Since then i have not heard bak from them and everytime i call the call centre i get a reply that u will get a call back from us and no one calls.

Also they mention the replacement is not in stock so they will make one and deliver.

The quality of furniture is not good despite of the high price.