[Resolved]  Godrej Interio — Godrej Faulty lock

Address:

Rangareddy, Andhra Pradesh

I had purchased this product Godrej Slimline last year May 2011 for 13600 Rs. The reason I choose godrej brand is its good locking and security system. But now I realized that its the most worst locking system. The lock came out off the handle with key. How come It came out so easily like that, a thief can easily open that lock right.

When I call the customer care they said its out of warrenty so I need to pay 250 Rs for service charge and 350 Rs for lock cost so I need to get ready with total 600 Rs. I said I don't want that vulnerable lock for 600 Rs and besides I need proper explanation for that faulty lock. They are not bothering about the lock how it came out. What is the use of that faulty lock buying again for 600 Rs. They said I am handling the lock roughly what a worst reason. Are they going to say to every thief to handle the godrej keys smoothly???